Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: WJR2
from Largo Florida
Verified Purchase:Yes
Bought this to replace a 13 year old tv. Love the picture and sound.
Design
5
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you so much for taking the time to write this review! We are thrilled to hear that your new television has met and exceeded your expectations. The LG OLED evo C3 65 inch 4K Smart TV 2023, model OLED65C3PUA is indeed a fantastic choice for picture clarity and sound quality, and we are glad that you are loving your experience with it. We hope that it will continue to provide you with an excellent viewing experience for many years to come. Thank you for your purchase and for your kind words!
Written by a customer while visiting lg.com
Customer Rating
5
Great 2023 capability and brightness improvements
on October 11, 2023
Posted by: LG OLED 65C3
from Pierson, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the 65C3 2 weeks ago to replace my 2017 65C7 and the love the significant new capabilities.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Hi there. We're thrilled to hear you're enjoying the upgrade to the OLED65C3PUA! The 2023 model offers significant improvements in capabilities and brightness, providing an enhanced viewing experience. If you have any questions or need further assistance, feel free to reach out to us on X (Twitter) or Facebook at @LGUSSupport. Happy watching!
Written by a customer while visiting lg.com
Posted by: PaulRoss
from Princeton, New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV on July 12th. I still trying to learn all the features. The display is so realistic, bright and renders colors beautifully. It looks like the actors and actresses are sitting in my room. Not even a bit disappointed. This is my first LG OLED TV. I have 5 samsungs and decided to try something different. Great addition to my man cave.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Hello there. Thank you for sharing your positive experience with your new LG OLED65C3PUA TV! We're delighted to hear that you're enjoying the stunning display and the realistic, bright, and beautifully rendered colors. It's fantastic that you find the TV's picture quality so immersive that it feels like the actors and actresses are right in your room.
We're honored that you chose LG for your first OLED TV, and we're glad it's been a great addition to your man cave. If you ever have any questions or need assistance in exploring the TV's features further, please feel free to reach out to us. We're here to help and provide support, and we hope you continue to enjoy your LG TV for years to come. Thank you for choosing LG!
We're honored that you chose LG for your first OLED TV, and we're glad it's been a great addition to your man cave. If you ever have any questions or need assistance in exploring the TV's features further, please feel free to reach out to us. We're here to help and provide support, and we hope you continue to enjoy your LG TV for years to come. Thank you for choosing LG!
Written by a customer while visiting lg.com
Posted by: Dave277
Verified Purchase:Yes
Excellent piece of electronics however it’s a bit complicated for a 70 year old who isn’t that savvy with electronics but I’m learning.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Hey there, Dave. Thank you for sharing your feedback on the LG OLED65C3PUA TV. We're delighted to hear that you find it to be an excellent piece of electronics. While it might be a bit complicated for someone who isn't as familiar with electronics, we appreciate your willingness to learn and adapt.
If you ever have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to help and provide support, and we want to ensure that you have the best possible experience with your LG TV. Thank you for choosing LG, and we're here to assist you in any way we can.
If you ever have any questions or need assistance with your TV, please don't hesitate to reach out. We're here to help and provide support, and we want to ensure that you have the best possible experience with your LG TV. Thank you for choosing LG, and we're here to assist you in any way we can.
Written by a customer while visiting lg.com
Customer Rating
4
Best TV I have ever seen!
on October 11, 2023
Posted by: Jaraxle
from Madison AL
I bought the TV a month ago and love it. Its amazing. I have used it for movies and games (XBOX and Switch) and they all look great!! I have not had any issue with it thus far.
I did reach out to support via chat with a question and they were rude and unprofessional. Basically blew me off and told me to contact my dealer, when it was clearly a LG question.
I did reach out to support via chat with a question and they were rude and unprofessional. Basically blew me off and told me to contact my dealer, when it was clearly a LG question.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
We're glad to hear that you're enjoying your new LG TV and that it has been performing well for you with movies and games. It's great to have a positive experience with a new product, especially when it meets your expectations in terms of picture quality and functionality.
We apologize for the negative experience you had with LG's customer support. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.
We apologize for the negative experience you had with LG's customer support. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.
Written by a customer while visiting lg.com
Posted by: NovaHB
from Macomb, Michigan
Verified Purchase:Yes
Unbelievable picture! The option to fine tune the quality of the picture to your individual standard only adds to the viewing enjoyment. I have never had an OLED as this one is my first. I really look forward to watching movies and events with this TV and Sound Bar! This has become a whole new experience. My old 75” TV doesn’t even come close to what this LG is capable of. The enjoyment of watching this TV along with the Sound Bar has taken my viewing pleasure to a whole different level. I couldn’t be happier with my purchase!
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Wow! Your enthusiasm and satisfaction are truly heartwarming to hear. We're thrilled that you're enjoying the unbelievable picture quality of your new LG OLED TV along with the Sound Bar.
It's our pleasure to provide you with a TV that exceeds your expectations and brings your viewing pleasure to a whole new level. The ability to fine-tune the picture quality to your preferences is one of the many features we're proud of.
If you ever have questions or need further assistance, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your viewing experience remains top-notch and that you continue to be thrilled with your purchase.
Thank you for choosing LG, and here's to many more enjoyable movie nights and events with your LG TV and Sound Bar!
It's our pleasure to provide you with a TV that exceeds your expectations and brings your viewing pleasure to a whole new level. The ability to fine-tune the picture quality to your preferences is one of the many features we're proud of.
If you ever have questions or need further assistance, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your viewing experience remains top-notch and that you continue to be thrilled with your purchase.
Thank you for choosing LG, and here's to many more enjoyable movie nights and events with your LG TV and Sound Bar!
Written by a customer while visiting lg.com
Posted by: G321
from Deatsville Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this tv to install in our remodeled home . It completed the room we installed in.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for sharing your experience with us! We're thrilled to hear that your LG TV has provided you with a crystal clear picture that complements your remodeled home.
At LG, we take pride in creating products that enhance your living spaces, and we're delighted to have been a part of completing your room. If you ever have any questions or need assistance in the future, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your LG TV continues to exceed your expectations.
Thank you for choosing LG, and here's to many more wonderful moments in your beautifully remodeled space with your LG TV!
At LG, we take pride in creating products that enhance your living spaces, and we're delighted to have been a part of completing your room. If you ever have any questions or need assistance in the future, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your LG TV continues to exceed your expectations.
Thank you for choosing LG, and here's to many more wonderful moments in your beautifully remodeled space with your LG TV!
Written by a customer while visiting lg.com
Customer Rating
5
Sharp learning curve, but picture is excellent
on October 11, 2023
Posted by: Maddadt
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only set up for a week— still loading various apps and trying to learn the many features.
The picture is as advertised, excellent! For the things I have been able to figure out, they all actually work, unlike other ‘smart’ TVs I’ve owned.
The picture is as advertised, excellent! For the things I have been able to figure out, they all actually work, unlike other ‘smart’ TVs I’ve owned.
Design
5
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for your feedback! We're pleased to hear that you've been enjoying the excellent picture quality of your LG TV.
Smart TVs can have quite a learning curve with their numerous features and apps, but we're glad to know that you've had a positive experience so far. If you ever have any questions or need assistance as you continue to explore and learn more about your TV, please don't hesitate to reach out to us on social media team using @lgussupport. We're here to help you make the most of your LG smart TV and ensure a great viewing experience.
We appreciate your support and hope you continue to enjoy the many features of your LG TV.
Smart TVs can have quite a learning curve with their numerous features and apps, but we're glad to know that you've had a positive experience so far. If you ever have any questions or need assistance as you continue to explore and learn more about your TV, please don't hesitate to reach out to us on social media team using @lgussupport. We're here to help you make the most of your LG smart TV and ensure a great viewing experience.
We appreciate your support and hope you continue to enjoy the many features of your LG TV.
Written by a customer while visiting lg.com