Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
5
great color and contrast
on October 9, 2023
Posted by: bob bachert
from winchester, va
A great TV, poor set up info, I had to use you tube videos to get a good picture. Your set up procedure is almost useless in it's complexity. I would suggest a revision on simple step by step instructions for the menu. After the simple set up procedure you could suggest how to use the finer points in the menu to improve the quality of the picture.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 27, 2023
Hey Bob, we appreciate your feedback on the setup of your LG OLED TV. At LG, we are always looking to innovate ideas, and we would love to hear more from you: http://spr.ly/6428u9kKM ~Tegan
Written by a customer while visiting lg.com
Posted by: Dougtata
from Spring Hill Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this Lg oled tv a couple weeks ago and absolutely love it.
Written by a customer while visiting lg.com
Customer Rating
4
Great features, very responsive
on October 9, 2023
Posted by: Penina M
from Santa Fe ,NM
[This review was collected as part of a promotion.] Excellent color, apps arrange intuitively by how much you watch an app. Sound needs the sound bar.
Written by a customer while visiting lg.com
Posted by: MarketSquid
from 14482
Verified Purchase:Yes
Bottom line: Fantastic picture. Straight forward to set up.
Written by a customer while visiting lg.com
Posted by: Chwf1612
from Portland ,OR
Verified Purchase:Yes
Got this TV 3 weks ago and cant stop watching my favorite shows. The picture quality is the best I have ever seen. Bright and light..
Design
5
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Hi, there. We're thrilled to hear that you're enjoying your new TV! We appreciate your feedback and are glad that our product is meeting your expectations. If you have any questions or need further assistance, feel free to reach out. Happy watching!
Written by a customer while visiting lg.com
Posted by: Rob and Sandy
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had it for a couple months now and we are happy with the the oled resolution. We older so have a little trouble with navigating all this new technology.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for your feedback on the LG LG OLED evo C3 55 inch 4K Smart TV 2023. We're glad to hear that you are happy with the OLED resolution and that the TV meets your expectations. The LG OLED C3 series is known for its brilliant color reproduction, perfect black levels, and high contrast due to its self-lit OLED pixels. It's great to know that you find the menus and settings intuitive and that the glare is low. We understand that navigating new technology can be challenging, especially for those who are not as familiar with it. If you have any specific questions or need assistance with any features, please don't hesitate to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.
Written by a customer while visiting lg.com
Posted by: skygal
Verified Purchase:Yes
It's a great T.V. I just wish there had been more instructions. A How-To guide would be great! It's our first Smart TV so it's a little confusing.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Hi, there. Thank you for your feedback, and we're delighted to hear that you think it's a great TV! For the model OLED55C3PUA, you may use this link: http://spr.ly/6425u9cuD, for a How-To-Guide. If you have any specific questions or need assistance with any features, please don't hesitate to reach out to us.
Written by a customer while visiting lg.com
Posted by: Tallestguy
from San Francisco Bay area
Verified Purchase:Yes
Love the picture. OLED picture very realistic. Thinkq app simply doesn't work. Used once but can no longer get it to connect to tv. LG support could not resolve issue. Cannot get my existing universal remote to control TV. Remote worked for previous tv and all other connected devices including TIVO, ble ray player, roku and sound bar.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for taking the time to leave a review. We're thrilled to hear that you love the realistic OLED picture of your LG 65-inch Class C3 Series OLED evo 4K UHD Smart WebOS 23 with ThinQ AI TV, model OLED65C3AUA. It's sad to hear that you've experienced issues with the ThinQ app and connecting your existing universal remote. We understand this can be frustrating, and we'd like to do everything we can to help you resolve these issues. Please feel free to reach out to us by sending us a private message through Facebook or X (Twitter) for further assistance.
You may also visit these links for self-help troubleshooting that you can do with your LG TV:
LG ThinQ: How to Register Your TV With LG ThinQ
http://spr.ly/6424u9l00
Getting Started With LG ThinQ
http://spr.ly/6426u9l02
How to Troubleshoot LG ThinQ App Product Connection Issues
http://spr.ly/6427u9l0N
LG ThinQ: Appliance Connection and Troubleshooting
http://spr.ly/6428u9l04
We look forward to hearing from you.
You may also visit these links for self-help troubleshooting that you can do with your LG TV:
LG ThinQ: How to Register Your TV With LG ThinQ
http://spr.ly/6424u9l00
Getting Started With LG ThinQ
http://spr.ly/6426u9l02
How to Troubleshoot LG ThinQ App Product Connection Issues
http://spr.ly/6427u9l0N
LG ThinQ: Appliance Connection and Troubleshooting
http://spr.ly/6428u9l04
We look forward to hearing from you.
Written by a customer while visiting lg.com