Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
2
Would have returned had I purchased locally.
on November 4, 2023
Posted by: Jeff H FL
from SW Florida
Verified Purchase:Yes
The picture wasn't all that better than my 5 year old 70" LG. Yes, the sound was better, but the big failure was the documentation. The single page picture of the remote only shows very basic functions. There is no manual for complete operations included with the television, nor is there any online manual available. The only way I have learned the functions is by photographing the remote and noting the found functions for each key. Many of the key functions keys have been relocated from other LG remotes. As with other LG remotes, the buttons are not illuminated, thus requiring room lighting to find buttons. I am still referencing my home made guide to operate the set.
Response from lg.comBy LG Customer Experience team, Customer Care, November 6, 2023
Oh, wow! Well this is not the way to learn your new LG TV. We've included a link to the Owner's Manual for your unit: http://spr.ly/6427uqlTJ. If you any further questions please feel free to reach out to us directly. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Mac51
from Astoria, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 11/2/2023. beautiful picture, it's like you are right there in the action. Taking some time getting use to the new remote as my fingers are use to a 10 year old one.
Written by a customer while visiting lg.com
Customer Rating
5
The best TV I had!
on November 16, 2023
Posted by: natit
from Boston, MA
[This review was collected as part of a promotion.] After owning a 55" we decided we need to upgrade and got this one, and we couldn't be happier.
The picture quality is amazing!
The webOS is spot on, except for ESPN all the streaming apps we use are there!
The picture quality is amazing!
The webOS is spot on, except for ESPN all the streaming apps we use are there!
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Picture with Easy Set up and Controls
on November 21, 2023
Posted by: GadgetGirl007
from San Diego
Verified Purchase:Yes
Purchased this tv so that I could Airplay2 various apps as well as view YouTube. Works beautifully. Awesome picture and so easy to use.
Design
5
Written by a customer while visiting lg.com
Posted by: Cherie557
from Oklahoma
Verified Purchase:Yes
Just bought this TV to replace an older TV that quit working Christmas Day. The picture is amazing and the color very true. I like that I can program the remote for quick access. I did my research and found that LG had very good reviews on their TV’s. I was surprised with the sound on this TV definitely much better than any flat screen we have ever had.
Written by a customer while visiting lg.com
Posted by: adfcdf
from Lexington, VA
Verified Purchase:Yes
We absolutely love it. Taking it out of the box was the only difficult part and it wasn’t too bad. We just took our time and tried to be careful. The picture is amazing, the remote is wonderful. I read some bad reviews on setting it up but we found it all so easy. We don’t even use a sound bar. We’re thrilled with everything about this television.
Written by a customer while visiting lg.com
Posted by: LocoJoe
from Arkansas
Verified Purchase:Yes
I'm happy with the tv but not so happy with the remote.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 18, 2024
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425rYeE5. ^Gaby
Written by a customer while visiting lg.com
Posted by: KLB6
from Michigan
Verified Purchase:Yes
We love our new LG TV! The picture quality is extraordinary and the sound system is so good that we no longer need to utilize our sound bar. The only negatives are the difficult way to add apps and using a pointer from the remote to click a keyboard is tedious and a strain on your eyes. In addition, not all apps are supported so every time we want to watch B1G 10 + or PBS Passport, we have to renter all our sign-in information.
Written by a customer while visiting lg.com