Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7 out of 5
4.7
(1,436 Reviews)
Open Ratings Snapshot
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
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Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
3 out of 5
3
Serious buffer problems
on January 7, 2024
Posted by: Jake15
Verified Purchase:Yes
Good picture. Not as super crystal clear as I had hoped
Also, I may have to return tv. It buffers too much. Very annoying. Called LG twice. They tried to help and keep saying if that doesn’t,work we’ll try something else. I need a fix by them or I have to send product back.
Response from lg.comBy Tony211LG SocialMay 31, 2024
Hi there Jake! We love our OLED EVO TVs and want you to love them, too! Dealing with buffering on your TV isn't fun, but we're here to help. We recommend ensuring your TV is connected to a stable and reliable internet connection. You can do this by checking the Wi-Fi settings on your TV and verifying that it is connected to your home network. It's important to ensure that the firmware is also up to date. If you are using streaming apps on your TV, clearing the cache and data of those apps can help resolve buffering issues. Go to the settings menu, find the apps section, and select the streaming app you are using. From there, you can clear the cache and data. For further assistance, reach out to us on social media @LGUSSupport with your contact details. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Progress and Problems
on January 8, 2024
Posted by: John and Vikki
from Wallace NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dec 27, 2023, we took delivery of our 65" LG
Progress and problems, turning off and on
Response from lg.comBy LG Customer Experience teamLG Digital Care TeamJanuary 16, 2024
Hey there! That's very odd; let's look into this together and see if we can find a solution. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this! ^Gaby
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great TV, minus two things
on January 9, 2024
Posted by: Jessie73
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great picture. Only complaints:
1. It won't connect to my WiFi when my Roku, sitting next to it does
2. It doesn't seem to support my older Yamaha soundbar
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Average TV
on January 12, 2024
Posted by: LocoJoe
from Arkansas
Verified Purchase:Yes
I love the TV, however I hate the remote. The scroll feature is a pain when you attempt to press it to "enter" and it moves the least little bit, what happens next is anyone's guess.
Response from lg.comBy Tony211LG SocialMay 31, 2024
Hi there, we want to ensure that you're able to use the remote comfortably and would be more than happy to provide some useful tips! Take a look at this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. For further assistance, send us a private message on social media @LGUSSupport. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
OLED55C3PUA
on January 14, 2024
Posted by: ONA2GO
from Princeton,NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this amazing TV 2 weeks ago and so far enjoying it to the max. Best purchase ever’
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Beautiful picture - set up is too complex
on January 14, 2024
Posted by: TaterDave
Verified Purchase:Yes
Great color, ... - set up and ongoing use is more complex than it needs to be, too many loops though passworded systems, typing with a remote still sucks. I have occasional issues maintaining ARC connectivity with a third part sound bar.
|Hoping as WebOS matures and stabilizes things will be better
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Quality Picture / Sound Issue
on January 15, 2024
Posted by: Eagle341
from Omaha NE
Verified Purchase:Yes
This is my second LG OLED TV. Great TVs. Picture quality is superb. However, one problem with this one: Speaker Out will not allow you to use HDMI ARC output and Opt Out at same time. This is a big shortcoming. Opt Out should be "hot" all the time or at least available when using ARC output.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Worth the price? YES
on January 25, 2024
Posted by: Tom C in Texas
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this 77” LG OLED TV for a month and so far it is great!! Clear picture w great colors! I still wonder if it was worth the price… It appears to be, but I would have to buy a 75” non OLED TV and set it up side-by-side to really compare. 5 stars!
Written by a customer while visiting lg.com
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