Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Amyinirvine
from Irvine,Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV a few weeks ago as I have a slightly larger sister TV mounted in my living room. So it is just as amazing picture quality. However I have minor issue is with the sound quality. It seems quieter than the sister 55 inch it may have to do with its size or the fact that this tv is standing instead of mounted . I'm aware there is two sound settings for mounted or standing and it changed nothing. Still had to keep it a bit higher. Outside of that it has been going strong. The picture quality 10/10 and even though I have to turn it up a bit more in volume than the other TV it is pretty solid. Same smart TV which I have no issues with. It runs way cooler than your standard Led TV as well which is a plus. Especially when you live in a hotter climate. I still highly recommend for anyone whether in a hot climate or not. Just noting the sound as I feel a bit forced to have a soundbar or speaker addition if I want it under 15 volume in my room haha
Written by a customer while visiting lg.com
Posted by: tnye
from Kingsport, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the LG C3 TV to replace an old projection TV. Needless to say, the display quality is leagues better. But the C3 OLED display is really much better than many other TVs on the market. The picture quality is really stunning.
Installation of the TV is pretty straightforward. The stand is remarkably steady despite its small footprint. Having the cable connections on the left side of the back of the TV makes connecting cables very easy.
The sound quality of the TV's built-in speakers is surprisingly good. I expected really tinny sound from such a thin TV, but at higher volume you can actually get some pretty rich sound. You can get even better sound from the LG SC9 soundbar designed for this TV, which I did purchase, but that's for a different review.
One of the things I like is you can organize apps at the bottom of the home screen, putting favorites in a preferred order. Adding apps is very easy. The web OS is pretty clunky. It's nowhere near as simple to use for internet surfing as a computer, but you can access the internet with it and bookmark favorites.
I have a bit of a love-hate relationship with the Magic Remote. It can be very annoying when you do not want to use it, and yet it does make it a lot faster to do some things such as accessing sections of the quick menu, entering passwords, URLs, etc. Also, while it's possible to buy an extra Magic Remote (which I did do - they're not very expensive), only one will be able to use the magic pointer (you can still navigate using the wheel with a second remote).
One of my biggest concerns about buying an OLED TV was possible burn-in. LG put some great safeguards in place with this TV to help prevent it. One feature I use very frequently to prevent burn-in is the pixel cleaning feature. The only negative is it takes several clicks with the remote to get to it. A feature this useful should be just one click away on the quick menu.
One major annoyance with this TV is it will not remember what you were watching when you turn the TV off. It always defaults to the home screen every time you turn it on, so if you have a favorite TV channel you like to watch, you have to reselect it every time you turn on the TV.
Overall, my wife and I are extremely happy with this TV. The picture quality is magnificent, and the sound quality is surprisingly good. We bought ours on sale, and at that price point it was very competitive.
Design
5
Written by a customer while visiting lg.com
Posted by: cmurry71
Verified Purchase:Yes
Picture quality great, smart home and features good. On my 3rd one and every one of them close bottom of bezel all have warp in screen but does not effect picture.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 6, 2023
Thanks for being a loyal LG supporter and coming back for another TV! If there's anything we can do to help you enjoy your TV more, please feel free to reach out to our socials using the handle @LGUSSupport. We are always here to help! ~Ave
Written by a customer while visiting lg.com
Posted by: Butch80401
from Golden Co
Verified Purchase:Yes
I bought this tv as a retirement gift to myself 3 weeks ago. It was very easy to setup even for an Old Guy!
Great picture and sound, the only issue I have is the discovery+ app that came on the tv does not work properly.
I contacted LG and was told "Not our problem" that I need to stream discovery+ from another device. I paid a LOT of money for this tv and I feel I shouldn't have to do that! Other then that its a Great TV
Great picture and sound, the only issue I have is the discovery+ app that came on the tv does not work properly.
I contacted LG and was told "Not our problem" that I need to stream discovery+ from another device. I paid a LOT of money for this tv and I feel I shouldn't have to do that! Other then that its a Great TV
Written by a customer while visiting lg.com
Posted by: Damian76
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bright, light colors, rich dark colors, enjoyable all around.
Written by a customer while visiting lg.com
Posted by: Sjspol1
from White Haven, PA.
Verified Purchase:Yes
The tv is excellent in picture quality and I highly recommend the product. Purchased recently. Concerned somewhat of the articles about burn in. I watch many shows that have static displays on the bottom. Am following recommendations in product manuals. Time will tell. Didn’t care at all for very limited instruction manuals. Screen instructions are ok but need more details. The remote was exceptionally hard to master. Again more detailed instructions would have helped. Remote is not intuitive. Had to learn by trial and error.
Written by a customer while visiting lg.com
Customer Rating
4
Great TV. Some work needed on outof box experience
on October 29, 2023
Posted by: Bradbort
Verified Purchase:Yes
Excellent picture and accepting DTS for movies is great. Like centralized stand as well. Presets are good, especially film maker mode. Inputs and esthetics of the TV are first class. Really nice for movies.
Set up could have been smoother. Getting apps required accepting LG terms, but it kept blowing up when i tried to accept them. First call to tech support sent me down a wrong way rabbit whole. Second tech support person knew what she was doing, and instructed me to change the DNS, which worked. None of it, however, should have been necessary. Having to call tech support at all in the first three hours of ownership is a fail by LG.
In addition, the feature descriptions that are in English for picture quality and such need to be re-written by a native speaker. Normal people who want to know what things do should not have to guess. The descriptions are not awful, but they are not good.
Written by a customer while visiting lg.com
Posted by: Happyviewer7
Verified Purchase:Yes
[This review was collected as part of a promotion.] The video is incredible! I didn’t realize how dim my old (~2008] tv was and the upgrade from 1080P to 4K is truly amazing. The display is bright and is easy to see from all angles. My only issue is the wireless connectivity. The tv sits just 5 feet from the router but was extremely difficult for the tv to see my network. After searching the internet for troubleshooting tips I had to make some very unusual changes to the router before the tv could connect to it. Note that I am using an Eero router with WiFi-6. The WiFi setup is the only reason for the 4 stars rather than a full 5.
Response from lg.comBy LG Customer Experience team, Customer Care, November 2, 2023
Hi there! Thank you for taking the time to leave us a review. We're thrilled to hear that you're enjoying your new TV and that the upgrade to 4K has made a big difference for you. We're sorry to hear that you experienced some difficulty with the wireless connectivity, but we're glad to hear that you were able to troubleshoot the issue and get it working. If you ever have any further questions or concerns, please don't hesitate to reach out to us.
Written by a customer while visiting lg.com