Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Remdog
from Fort Myers Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything about this unit impresses this old man. The all around picture and available features are fantastic
Written by a customer while visiting lg.com
Posted by: barry506
from Delray Beach, FL
Verified Purchase:Yes
I purchased this model on Sep 7 and had to return it to the place of purchase because the picture would go black and/or flash off and on intermittently.
Response from lg.comBy LG, November 5, 2025
Hello, Barry. Thank you for sharing your experience with your LG TV. A screen that intermittently goes black or flashes is not the performance you should expect, especially from a newly purchased model. Returning it was the right step to ensure you receive a unit that functions properly. For reference, you can explore LG TV troubleshooting and display support here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-screen-issues-guide-CT10000018-20150777965681.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: jrlittle
from Illinois
Verified Purchase:Yes
Picture quality is outstanding, but it will not automatically use my HDMI 1 connected Dish Joey.
Written by a customer while visiting lg.com
Customer Rating
5
on April 8, 2024
Posted by: MARIA24
from Hialeah, Fl
[This review was collected as part of a promotion.] I bought this TV a month ago and I'm so happy In all the Features that it has
Written by a customer while visiting lg.com
Customer Rating
1
Obnoxious energy saving mode can’t be disabled.
on January 10, 2024
Posted by: sepia20
Although the picture quality is good there are a lot of very obnoxious elements to it. The picture dims often or for those of us who use it as a monitor goes black to save energy. No matter what you do you cannot get it to stay the same brightness or simply on. Very bad design.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 17, 2024
Hi there, we apologize that you are experiencing an issue with your LG TV. Our goal is to help you experience enjoyable entertainment with every glance. From the Advanced Settings menu in the Brightness section, the OLED Pixel Brightness setting adjusts the TV's luminosity. You may have to adjust the contrast to about '85 and leave the black level at '50 and peak brightness off. We've included an article that we think you will find helpful: http://spr.ly/6420rRbsC. Please reach out to us again and let us know if this helped, and if not we will continue to support you until we get it right. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Brilliant clear picture
on January 24, 2024
Posted by: TiminFarmingtonHills
from Farmington Hills, Michigan
[This review was collected as part of a promotion.] Brilliant picture with astonishing color palette. Sound is surprisingly good without a sound bar, but we still might get one. The remote control is intuitive and the best I've ever used. Thanks LG!
Written by a customer while visiting lg.com
Customer Rating
1
Poor quality!!!!
on May 13, 2024
Posted by: Amcmu
Bought this product and after 1 month having it the screen cracks from a small 4x6 plastic picture frame. Recently I upgraded to this for my walk-in closet but originally had a 8 year old lg tv that held up better than this one. The quality of this is so cheaply made and the screen replacement costs just as much.
Response from lg.comBy true, LG Digital Care Team, May 15, 2024
Hi there! As a continuously innovating company, we value your feedback! We're always looking to make improvements to the customer experience! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We'd be happy to discuss your TV's warranty and all possible resolution options. We look forward to it! ^Chris
Written by a customer while visiting lg.com
Posted by: LG 55 C3
from Temecula, California
Verified Purchase:Yes
Love my new LG 55 C3 purchased 3 weeks ago. It's my 2nd LG TV.
Written by a customer while visiting lg.com