Service tech says its a bed design. Its new but there is no fix. Company cannot fix he says
Response from lg.comBy true, LG Digital Care Team, May 1, 2024
Hey there. We understand the importance your TV has in your home, and we want to do everything we can to help you as best as possible. We would like to know about what you're experiencing in order to provide you with a tailored solution to what you are going through with your TV. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego
[This review was collected as part of a promotion.] Our new C3 pretty much gives us just what we wanted in moving up to a 4K TV. It's a 65-inch but fits perfectly in same spot that our previous 55-inch was in because of the virtually bevel-less design. It's all screen, and it's a beautiful screen. The finish is very reflective of strong light when not turned on, but such reflections aren't noticeable when it's on (and we do almost all of out TV watching at night in low light anyway). The default picture settings seem about right for most content we've watched so far, so I haven't played too much with those settings yet. We pipe the audio through an excellent 5.1 home theater system so the TV speakers aren't used at all. I've read reviews saying the stand allows the set to wobble but we haven't seen that at all, even though the TV table it's standing on is against a staircase and alongside a high-traffic area. Overall -- and especially for the price -- it's a pleasure to watch.
I purchased my LG TV about 2 weeks ago and I love the the colors, the crystal clear screen, and all the features. The sound is great, and I connect my earphones wireless
The screen is so clear and the picture is vibrant. We loved it in the store but love it even more in our home.
Written by a customer while visiting lg.com
Customer Rating
1
Frustrated...
on June 10, 2024
Posted by: Holli618
I finally was able to have someone unwrap it, take it out of the box and it doesn't work properly...
Response from lg.comBy Jolly, LG Social Media, June 11, 2024
We're sorry to hear that your recent experience with our TV has not met your expectations. We understand the frustration that comes with receiving a product that doesn't function as it should. To address this matter promptly and provide you with the best possible assistance, please send us a private message on Facebook or Twitter with your contact details and a brief overview of the issue. Our dedicated customer service team will be ready to assist you and work towards finding a satisfactory resolution. Additionally, you may check out this link that may help you: https://www.lg.com/us/search/support-help?search=tv&searchIndex=support-video&tabType=support&oldTerm=tv&searchWithin=&searchType=tabSearch&type=B2C&synonymWord=&synonymSearch= We apologize for any inconvenience this has caused and are committed to resolving this matter for you.