Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: ultrahawg
from Sun City West, AZ
Verified Purchase:Yes
I am very disappointed with the web OS. It took a lot of experimenting to get the right picture quality. Tech support was useless.
Response from lg.comBy LG Customer Experience team, Customer Care, November 13, 2023
Hello Ultrahawg! Thank you for your question/feedback. We are picture fanatics as well. And finding the precise picture settings is a must. A lot of times viewing selections are relative to each viewer. For example some of us prefer the digital motion turned off and some of us like it still turned on. Another great jumping off point is a video like this http://spr.ly/6427ua5Yz assists on narrowing it down. Take a look at those settings and let us know what you think. You can always go to @LGUS on Twitter or to Facebook for a direct message. Have your serial number ready. - Trey
Written by a customer while visiting lg.com
Posted by: Captain1960
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great picture viewing at any angle under all light conditions. Works fine with a 18 year old home theater system but requires several remotes to operate all inputs. Have 7 channel surround sound working.
Response from lg.comBy LG Customer Experience team, Customer Care, November 14, 2023
Thank you so much for your 5-star rating for the LG OLED C3 TV (OLED77C3PUA). We're thrilled to hear that you have been enjoying the many great features of the TV, and the exceptional picture quality from any angle, and under different lighting conditions. That's one of the key advantages of OLED technology!
We understand that operating multiple inputs with several remotes can sometimes be a bit cumbersome. The remote control that comes with this TV is a Magic Remote Control which supports universal remote, allowing you to control all your devices with just one remote.
You may select the latest Magic Remote, and look for "How to setup Universal Control" at: http://spr.ly/6427uxR0v
We understand that operating multiple inputs with several remotes can sometimes be a bit cumbersome. The remote control that comes with this TV is a Magic Remote Control which supports universal remote, allowing you to control all your devices with just one remote.
You may select the latest Magic Remote, and look for "How to setup Universal Control" at: http://spr.ly/6427uxR0v
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful TV and looks
on November 14, 2023
Posted by: Spadivapeggy
from North East Ohio
[This review was collected as part of a promotion.] Bought this tv to replace my Amazon Fire TV and am very impressed. The black is true black and the rest of the colors are vibrant. Easy to operate and love all the features of the remote and voice command. Connected easily to all my componets (Boise sound bar, Samsung DVD player, Playstation 3, etc) Also love the fact that it has so many ports where I can use a usb drive if I need more space for apps, which is not a problem at this time. “Received Sweepstakes Entry for Review"
Written by a customer while visiting lg.com
Posted by: Anonymous
from Sparks,NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my 65inch OLED TV. Family & neighbors are very impressed with the picture quality & the LG soundbar I purchased to best match the TV. This enable me to use one remote by matching the same products.
Highly recommend buying the best technology on the market if watching sports is a priority.
Highly recommend buying the best technology on the market if watching sports is a priority.
Written by a customer while visiting lg.com
Customer Rating
5
Great TV with nice features and a great picture!
on November 21, 2023
Posted by: SteveRinSC
from Summerville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this TV about a month ago, upgrading from an older (and not smart) 55-inch JVC. The OLED technology provides a great picture, and the smart-TV features are great! Wish we hadn't waited so long to upgrade.
Design
5
Written by a customer while visiting lg.com
Customer Rating
5
So easy to operate and what a amazing picture
on November 22, 2023
Posted by: JohnCh
from Chicago Burbs
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago and surprised how much improved it is from my 2018 sku9000pua. I thought the web was fast on the old one. This new tv has so much additional speed. Color and clarity is fantastic.
Design
5
Written by a customer while visiting lg.com
Posted by: RRR2
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only owned the tv for less than 6 months and something is broken with the picture. There a dozens of green lines across the screen. Unacceptable for how expensive this tv is. I am also waiting now for 2 weeks for the part to be ordered and cannot enjoy the holiday traditions of watching football and the parade over thanksgiving due to the terrible picture it has right now.
Response from lg.comBy LG Customer Experience team, Customer Care, November 27, 2023
We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. With that said, we have a high volume of customers in need of parts and service technicians. We're working tirelessly to serve every valued customer with the service you deserve, with all the available resources. We appreciate the patience it has taken to bear with us. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Jay Reich
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great picture. Takes time to get use to the remote control .
Written by a customer while visiting lg.com