Customer reviews from lg.com
LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,168
4 Stars
171
3 Stars
44
2 Stars
15
1 Star
38
Customer Reviews for LG - 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Scotty_D
from Detroit, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed to upgrade for more fluid gaming and was blown away by the C3 OLED. In some scenes it almost appears to give a 3D depth feel to it. I ended up moving it from my bedroom into my living room as my main tv for all movies, games etc. Only issue I’ve had is that it doesn’t like to be in direct light. Dolby Vision is amazing, it has Atmos which some Xbox and PS5 games now offer. I plan on buying a second one soon for my bedroom. I’d say compare it to another brand but no other brand compares. I use a soundbar so I can’t speak to its sound though.
Design
5
Written by a customer while visiting lg.com
Posted by: Cheeto1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this for Christmas present to ourselves. Love the crisp color and quality. Still learning all of the features available. Great investment.
Written by a customer while visiting lg.com
Posted by: Dkldrmn
Verified Purchase:Yes
Best picture ever! Magic remote is ready to use. Easy to set up. Love it!
Written by a customer while visiting lg.com
Posted by: LWF 52
Verified Purchase:Yes
[This review was collected as part of a promotion.] i did a lot of research and selected our TV. Best one I have chosen
Written by a customer while visiting lg.com
Posted by: Gator41264
Verified Purchase:Yes
[This review was collected as part of a promotion.] This television is absolutely wonderful. The picture is spectacular with vibrant colors and perfect clarity. Have made several subtle adjustments and tuned the picture to perfection. The only weakness I seem to notice is with the sound. The television sound appears to be seriously lacking in bass which I have corrected with a surround sound system. Would definitely buy again !!
Written by a customer while visiting lg.com
Posted by: Joseph L Fuoco
from Brookhaven Long Island
Verified Purchase:Yes
So far so good, The picture is better than other TVs, looked much crisper and better color in display in store. That could be for our lousy provider. So far we are happy with product.
Written by a customer while visiting lg.com
Posted by: lkglakeboy
from Macon, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This rating has more to do with packaging quality control then it does with the actual satisfaction of the TV. I purchased a brand new factory sealed unit from a not so local retailer just before the Super Bowl. I drove 150 miles round-trip to pick up this unit. Imagine my disappointment when I opened the sealed box to discover there was no remote, there was also no stand, and there was no protective film on the TV screen. Without a stand, I was unable to watch the Super Bowl on my brand new TV. The local retailer offered to deliver a new unit, but only after the Super Bowl.
I think the actual TV Picture and its ease of use is a pretty solid four star. I had no trouble hooking it up to my DSL based Internet and getting it set up. I have yet to figure out how to turn on close caption for the LG content, especially the movies. The close caption icon is gray out, so maybe it’s just not available.
I think the actual TV Picture and its ease of use is a pretty solid four star. I had no trouble hooking it up to my DSL based Internet and getting it set up. I have yet to figure out how to turn on close caption for the LG content, especially the movies. The close caption icon is gray out, so maybe it’s just not available.
Response from lg.comBy LG, June 11, 2024
Hi there. Thank you for sharing your experience with the [OLED55C3PUA] TV. We understand your disappointment with the packaging issues you encountered, such as the missing remote, stand, and protective film. This is unacceptable for a brand-new, factory-sealed unit, especially considering the effort you went through to obtain it.
We understand how frustrating such an experience can be, especially when anticipating using a new premium TV for a special event like the Super Bowl. Your patience is appreciated as we work diligently to make this right and prevent similar incidents from occurring in the future.
Please send us a private message at @LGUSSupport on social media with details like the retailer information, purchase date, and any photos or documentation of the missing items. Our team will thoroughly investigate this matter and ensure you receive the proper resolution, whether it involves a replacement unit, missing accessories, or other appropriate compensation. -Charles
We understand how frustrating such an experience can be, especially when anticipating using a new premium TV for a special event like the Super Bowl. Your patience is appreciated as we work diligently to make this right and prevent similar incidents from occurring in the future.
Please send us a private message at @LGUSSupport on social media with details like the retailer information, purchase date, and any photos or documentation of the missing items. Our team will thoroughly investigate this matter and ensure you receive the proper resolution, whether it involves a replacement unit, missing accessories, or other appropriate compensation. -Charles
Written by a customer while visiting lg.com
Posted by: Ajimbob
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our 65-inch OLED about 2 weeks ago. The setup was fairly easy, which is more on us as we are generally not good with anything tec related. The picture is so very crisp and clear. Sound was surprisingly good compared to our old TV which needed a sound bar.
We’re very pleased with our purchase.
We’re very pleased with our purchase.
Written by a customer while visiting lg.com