Customer reviews from lg.com
LG - 30-in Wide Smart Built-In Electric Double Wall Oven with Steam Sous Vide - Stainless Steel
Average customer rating
3.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for LG - 30-in Wide Smart Built-In Electric Double Wall Oven with Steam Sous Vide - Stainless Steel
Customer Rating
1
Updated Review
on January 13, 2025
Posted by: jamesfl
Review update: Broil function only works with door closed so cannot achieve desired effect. More like baking in a hot oven that will not produce char. Steam function never worked. Gives error message to fill the reservoir. LG tech stopped by Wednesday and will return when they can schedule two techs (removing oven is a two person job) and he has an opportunity to research the error. I have buyer's remorse. LG: will you consider taking this oven back?
I pat finger typed my earlier review which should have stated baking a cake at 350-degrees, not over 3,000 degrees!
Another reviewer mentioned the deep doors. Gliding racks would help!
Response from lg.comBy LG Digital Care Team - Diego, January 14, 2025
Hey there! It sounds like you’re really diving into your new oven, and we appreciate the detailed feedback. It’s good to hear that a technician is already assisting with the steam feature, and we’re optimistic about getting things resolved for you soon. Your insights on the broil function and gliding racks are incredibly valuable, and they help us understand how we can improve. If you’d like to discuss options or need further support, don’t hesitate to send us a private message on social media @LGUSSupport—we’re here to help make sure your cooking experience is the best it can be! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
4
Good features, each oven is very large
on December 25, 2024
Posted by: Olympia Baker
[This review was collected as part of a promotion.] Doors are very deep and that can be an issue if you’re short. Otherwise we are pretty happy with it. It runs a little hotter (or is better insulated) than expected so you have to watch cook times carefully. We’ve used both ovens at the same time quite successfully.
Response from lg.comBy LG Digital Care Team, October 4, 2025
Hey there, we appreciate you sharing your thoughts on your LG Double Wall Oven! Sounds like it’s been a great addition to your kitchen—large capacity and efficient performance make all the difference! If you ever post results of your favorite bakes or recipes, tag @LGUS on social media so we can see what you’re cooking up! 👩🍳🔥 *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
LG double oven
on December 11, 2024
Posted by: LG bouble oven
[This review was collected as part of a promotion.] Newly purchased expecting good thing. Hope the unit lives up to reviews. I will report back later.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 4, 2026
Hello. Thank you for sharing your thoughts about your new LG Double Oven. We’re excited to hear about your recent purchase and truly appreciate your optimism and trust in the product. It’s wonderful to know you’re looking forward to seeing how it performs, and we hope it exceeds your expectations in every way. We’ll be here when you’re ready to share your experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
2
Great on paper, terrible in use.
on December 8, 2024
Posted by: Mikei_ct
[This review was collected as part of a promotion.] Terrible choice for our remodel! While the oven looks stylish and on paper, it seems like a good choice. It is a terrible oven. Preheat times are ridiculously long. Expect 30 to 45 minutes to come up to any reasonable temperature. And don't even get me started on the airfry feature that can take an hour to heat up the oven. The app is glitchy the software is unreliable and you can't even remote. Start the oven when you need to without being there to start it. Wait what? Yes, remote start doesn't work unless you turn it on and then don't press anymore buttons because it will turn itself off. So if you want to start the oven you have to put it in remote start mode before you leave for the day.
Response from lg.comBy Joslyn, LG Social, December 9, 2024
Hey Mike! Thank you for sharing this with us. We value the insights provided by customers such as yourself, as this helps us to improve continuously. We want you to be able to enjoy your LG oven because nothing beats the fun of cooking delicious meals together with all its great features! We recommend making sure the door is closed and ensuring there are no error codes for the best performance. You can find more tips & tricks here: https://t.ly/CcWw2. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into this together with you! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
So many great features!! and a perfect size.
on December 3, 2024
Posted by: Psichi97
I bought this for a newly remodeled kitchen
and it is a great addition. We had our
first holiday with it and it was wonderful!
Response from lg.comBy ^Rich, LG Digital Care Team, February 7, 2026
Hi there, thank you for sharing your wonderful feedback on the 9.4 cu. ft. Smart Double Wall Oven with InstaView®, True Convection, Air Fry, and Steam Sous Vide, model WDEP9427F. It sounds like it’s already become a standout piece in your newly remodeled kitchen. Having it shine during your first holiday gathering is exactly the kind of experience we love to hear about — those extra features really make cooking feel effortless and enjoyable.
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on October 10, 2024
Posted by: Cindy51166
[This review was collected as part of a promotion.] Love, love, love these double wall ovens. Great features and absolutely beautiful!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 28, 2026
Hi, Cindy. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Wall Oven (WDEP9427) model. This unit is designed to stand out with its sleek, modern styling and powerful performance. Its large capacity, even‑heat cooking, and smart features make it a stunning addition to any kitchen, and the double‑oven design gives you the flexibility to cook multiple dishes at once with ease. To keep it performing at its best, a helpful step is to ensure the oven interior is cleaned regularly using the built‑in EasyClean feature for quick maintenance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Outstanding features!
on July 4, 2024
Posted by: PI306
from Tracy, CA
We bought this to replace a much older double oven and so glad we did!
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Samb1
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love having this double oven! They have so many different features and options it makes cooking easy!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com