Customer reviews from Nanit
Nanit - Pro Smart Baby Monitor & Floor Stand - White
Average customer rating
4.5
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
487
4 Stars
92
3 Stars
23
2 Stars
16
1 Star
29
Customer Reviews for Nanit - Pro Smart Baby Monitor & Floor Stand - White
Customer Rating
1
Problems with Camera Connecting
on September 14, 2025
Posted by: Jennifer
Camera will not connect to app or put out Bluetooth connection to reset. Tried every method to reset camera, update app, reset my home internet and nothing works since it is a connection issue with the FAULTY camera. Camera is about 2 years old and will not connect to app or even respond to a reset or WiFi reconnection. Contacted support and they were no help since it is past the 1 year warranty! Would NOT recommend getting this expensive camera unless you want it to break soon after the warranty. NOT built to last :(
Written by a customer while visiting Nanit
Customer Rating
5
Any device, anywhere
on September 19, 2025
Posted by: Tyler A.
The premium baby monitor. You can monitor your child on any device not just a single monitor. Game changer here. iPad, iPhone, and computer! My wife and I can monitor our little one from anywhere on our devices. We can also add accounts for loved ones with permissions of our choosing. We absolutely love nannit!
Feature Request: the ability to make custom clips or download video history of our preference. Option to override silent mode so alerts can be much loader, I am a heavy sleeper and would like something as loud as an amber alert.
Written by a customer while visiting Nanit
Customer Rating
1
Unreliable
on September 22, 2025
Posted by: Kayla
Do not recommend. Frequently cuts out, requiring me to go in unplug it and plug it back in, waking up my children countless times. I seriously regret buying 2 of these. If you want your children to sleep and know it won’t cut out in the middle of the night I wouldn’t recommend. Also the very expensive sleep subscription is NOT worth it. Hasn’t recognized in over a month when my daughter wakes up overnight.
Written by a customer while visiting Nanit
Customer Rating
5
Better than the Owlet cam
on September 24, 2025
Posted by: Tayla
We love the Nanit! The sleep data is great to see, the little videos are adorable, and the camera quality is way better than Owlet.
Written by a customer while visiting Nanit
Customer Rating
3
Expensive camera
on September 27, 2025
Posted by: Gregory M.
Nice camera. Everything else sucks. Speaker/microphone always loses connection. Camera loses connection regularly. Temperature is off by at least 2 C (we have other temp monitors in the room and they never record the same temp as the Nanit camera). Virtually unusable in a hotel given a hotel’s password requirements. The Memories function is nice but useless. The time to sleep and wake up time are routinely wrong. In sum, it s a very expensive camera and not much else.
Written by a customer while visiting Nanit
Customer Rating
5
A Lifesaver for Our Family!
on October 3, 2025
Posted by: Jazmin R.
Nanit has been a total lifesaver with Franco’s sleep! The camera is crystal clear, the sleep insights are spot-on, and the peace of mind it gives us at night is priceless. Highly recommend to any parent navigating naps + bedtime transitions 💙
Written by a customer while visiting Nanit
Customer Rating
5
Great Camara!
on October 3, 2025
Posted by: Ana B.
Just got my new nanit. Super super easy to assemble. Looks ver nice, nicer than the wall mount. App is working great.
I've had it for a shot period but so far so good.
I've had it for a shot period but so far so good.
Written by a customer while visiting Nanit
Customer Rating
3
Good
on October 3, 2025
Posted by: Ilyas S.
Very accurate and clear monitor. Love the voice over feature but hate that I can’t listen and talk at the same time. The preset sounds like wind are not great and don’t sound natural. The equipment is bulky so you need a lot of space.
Written by a customer while visiting Nanit