Customer reviews from foreo.com
FOREO - LUNA 4 go - Evergreen
Average customer rating
4.9
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
12
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for FOREO - LUNA 4 go - Evergreen
Customer Rating
4
Love, love, love. Just one improvement suggestion
on May 3, 2025
Posted by: Tina
Gender:Female
Verified Purchase:Yes
I had been looking at the Luna for a little while, but I wasn’t sure really about spending that kind of money if I’m being honest without having physically seen one or tried one out. I decided to give it a go and chose the travel ‘go” version because 1 it was cheaper and 2 I was about to go on holiday so I thought it was less of a financial risk and I was happy it would fit nicely in my washbag.
When it arrived, I excitedly charged it immediately. I used it that same night and I could immediately feel the difference. My skin felt smoother to touch and my moisturer glided on more as well.
I don’t use it every single day because 1 I’m usually exhausted by the time I crawl up to bed and 2 I’m great at procrastinating, but I do try and use it every other day. My face feels great now and a dry patch I had on my cheek is pretty much gone.
The only issue I had is that the user guide doesnt exactly match the item. From memory I think it said turn over and switch on to activate the massage mode and the light will come on when in massage mode. I tried everything but cannot get it to come on in massage mode. It’s all on a timer when you switch it and runs through the cycles one after another and you cannot pause so it always starts with the cleanse cycle. The problem is, I find when the cleaning timer ends it’s impossible to clean off the cleanser, dry the skin, and apply a serum before the massage timer has run out. Because of this I am cleansing, then turning the devise off, sorting myself out, then turning it back on and using it on cleansing mode but on the massage side to massage the skin (as it still has the vibrations and I’m not sure what it does differently when the light is on). I tried to google this issue but there is not much online and the stuff I found didn’t work…. I think it needs something like hold the power button for 3 seconds to activate massage mode or hold to pause the programme or something like that to make it 5 stars.
I would recommend this to a friend!
Response from foreo.comBy CC, May 7, 2025
Hi!
Thank you so much for your detailed and honest review – we truly appreciate the time you took to share your experience with the LUNA™ 4 go.
We’re really glad to hear that you’re already noticing smoother skin and that it’s helped with dryness – even with every-other-day use! That’s exactly the kind of progress we love to hear about. It’s great that the compact design worked well for your travels too.
Regarding the confusion with the user guide and massage mode – we’re sorry for any inconvenience this has caused. To make sure you get the best possible experience with your device, we kindly recommend reaching out to our Customer Care team. They’ll be happy to walk you through the correct way to use your LUNA™ 4 go and clarify any features that might be unclear.
Thanks again for giving it a go and being part of the FOREO community – we’re happy it’s made a difference in your routine!
Thank you so much for your detailed and honest review – we truly appreciate the time you took to share your experience with the LUNA™ 4 go.
We’re really glad to hear that you’re already noticing smoother skin and that it’s helped with dryness – even with every-other-day use! That’s exactly the kind of progress we love to hear about. It’s great that the compact design worked well for your travels too.
Regarding the confusion with the user guide and massage mode – we’re sorry for any inconvenience this has caused. To make sure you get the best possible experience with your device, we kindly recommend reaching out to our Customer Care team. They’ll be happy to walk you through the correct way to use your LUNA™ 4 go and clarify any features that might be unclear.
Thanks again for giving it a go and being part of the FOREO community – we’re happy it’s made a difference in your routine!
Written by a customer while visiting foreo.com
Posted by: Olena125
Gender:Female
Verified Purchase:Yes
My skin is very thin and sensitive, so I use Luna once in 3 days, in the evening with glycolic cleanser. I like the result. My skin is cleaner and no dead cells at all. With Luna I don’t need scrubs at all.
I would recommend this to a friend!
Response from foreo.comBy CC, April 13, 2025
Hello,
Thank you for sharing your experience with the LUNA™ 4 go! It’s wonderful to hear how well it works with your sensitive skin and that it’s helped keep your skin clean and smooth without the need for scrubs. Pairing it with your glycolic cleanser sounds like a great routine.
We’re so glad you’re happy with the results!
Best regards,
Thank you for sharing your experience with the LUNA™ 4 go! It’s wonderful to hear how well it works with your sensitive skin and that it’s helped keep your skin clean and smooth without the need for scrubs. Pairing it with your glycolic cleanser sounds like a great routine.
We’re so glad you’re happy with the results!
Best regards,
Written by a customer while visiting foreo.com
Posted by: Faf7
Gender:Female
Verified Purchase:Yes
Love this product. Very easy to use and maintain. Reason for 4 vs 5 is the case it came in was cracked. I emailed for a replacement but did not receive response. That being said - love it
I would recommend this to a friend!
Response from foreo.comBy CC, March 25, 2025
Hi there,
Thank you for your feedback! We’re so glad to hear that you love the product and find it easy to use and maintain. We’re sorry to hear about the issue with the case and the lack of response from our team. This is certainly not the experience we want for our customers. Please feel free to reach out again, and we will make sure to assist you with the replacement.
Best regards,
Thank you for your feedback! We’re so glad to hear that you love the product and find it easy to use and maintain. We’re sorry to hear about the issue with the case and the lack of response from our team. This is certainly not the experience we want for our customers. Please feel free to reach out again, and we will make sure to assist you with the replacement.
Best regards,
Written by a customer while visiting foreo.com
Posted by: Ilektra
Gender:Female
Verified Purchase:Yes
I bought it two weeks ago. Leaves skin very smooth. I really really like it. Thinking using it also on the neck!!
I would recommend this to a friend!
Response from foreo.comBy CC, August 24, 2023
Hello, hello!
We are super happy to read that you are enjoying our LUNA™ 4 Go!
Have a nice day!
We are super happy to read that you are enjoying our LUNA™ 4 Go!
Have a nice day!
Written by a customer while visiting foreo.com
Customer Rating
5
Excellent cleaning brush
on July 11, 2023
Posted by: hoaind
Gender:Male
Excellent product for everyday use. I've been using it since end of 2022 and I'm more than happy ! No more spots, a brilliant skin and easy to use
No, I would not recommend this to a friend.
Response from foreo.comBy CC, July 25, 2023
Hi there!
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Written by a customer while visiting foreo.com
Posted by: Amber
Gender:Female
Verified Purchase:Yes
I have been a Foreo customer now for more than 10 years and I have almost all the devices from face mask too tooth brushes for myself & my son but regarding this little travel size cleanser, i have to say this device is one of the best I have bought for travelling and weekends away 🥰.
Love the size & love the fact it's equivalent to the full size device so much more levels and plenty more for a tiny little cleansing tool 🫶.
Well done 👏 once again FOREO for not disappointing me!!! 🥰 X
Love the size & love the fact it's equivalent to the full size device so much more levels and plenty more for a tiny little cleansing tool 🫶.
Well done 👏 once again FOREO for not disappointing me!!! 🥰 X
I would recommend this to a friend!
Response from foreo.comBy CC, May 21, 2023
Hi there!
Thank you for the kind words! WOW - it makes us so happy to hear you have been a part of the FOREO family for more than 10 years! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Thank you for the kind words! WOW - it makes us so happy to hear you have been a part of the FOREO family for more than 10 years! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Written by a customer while visiting foreo.com
Posted by: Chi 29
Gender:Female
Verified Purchase:Yes
Perfect size for daily use and travel. Cleanses the skin and the massage is great also.
I would recommend this to a friend!
Response from foreo.comBy CC, March 8, 2023
Hi there!
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Btw. we love the color you chose for your device!
Enjoy <3
Written by a customer while visiting foreo.com
Posted by: Di.Va.
Gender:Female
Verified Purchase:Yes
It’s fantastic product. I use it every day. my skin is soft and smooth
I would recommend this to a friend!
Response from foreo.comBy CC, January 22, 2023
Hi there!
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Enjoy <3
Thank you for the kind words! Not only it is much softer on the skin, but the silicone on our LUNA™ 4 Go is also much more hygienic than the brush-based cleansers.
Enjoy <3
Written by a customer while visiting foreo.com