Customer reviews from ATT.com
Apple - 13-inch iPad Air M4 chip Wi-Fi + Cellular 256GB - Purple (Unlocked)
Average customer rating
4.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Apple - 13-inch iPad Air M4 chip Wi-Fi + Cellular 256GB - Purple (Unlocked)
Posted by: Anonymous
Verified Purchase:Yes
This is the 2nd ipad i own. Unlike my Pro which has face ID, this ipad has touch ID only. It's very hard to get adjusted to. Touch ID is a thing of the past. This ipad costs too much to not have Face ID. Other than that the ipad is great. Could use a better screen, but this is the Air so i guess it's okay.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 1, 2026
Thank you for sharing your detailed feedback regarding the iPad Air 13-inch (M4) 2026.
We completely understand that transitioning back to Touch ID can feel like a step backward when you are accustomed to the seamless Face ID experience on your iPad Pro. Apple designs the Air lineup to balance premium M4 performance with a more accessible value point. We are glad to hear that you find the rest of the tablet great, and we have noted your preferences regarding biometric security and display technology for future updates. If you ever need future assistance with your wireless service or items purchased, please contact our support team at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
We completely understand that transitioning back to Touch ID can feel like a step backward when you are accustomed to the seamless Face ID experience on your iPad Pro. Apple designs the Air lineup to balance premium M4 performance with a more accessible value point. We are glad to hear that you find the rest of the tablet great, and we have noted your preferences regarding biometric security and display technology for future updates. If you ever need future assistance with your wireless service or items purchased, please contact our support team at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Extravagant
from New Jersey
Verified Purchase:Yes
I love my IPad is amazing the speed is amazing.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, October 28, 2026
Thank you for sharing your experience! We are glad to hear you are loving the incredible speed of your new iPad Air. If you ever need any assistance or support down the road, please feel free to reach out to our team on social media.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: JenaSS90
from Crestview FL
Verified Purchase:Yes
This is such a cute iPad! I love it! Very easy to use and manageable.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 11, 2026
We’re thrilled to hear you're loving your new Apple iPad Air 13-inch (M4) 2026, and exploring all its amazing features. We want you to get the most out of your new tech.
Furthermore, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Furthermore, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Cebj
Verified Purchase:Yes
Great product love it and all features
Response from ATT.comBy AT&T, AT&T Care, September 3, 2026
Hello, Cebj. We're thrilled to hear you're loving your new Apple iPad Air 13-inch (M4) and exploring all its amazing features! We want you to get the most out of your new tablet.
Please know we've always got your back. If you ever need a helping hand with your AT&T service down the road, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
AT&T CARE - Pablo
Please know we've always got your back. If you ever need a helping hand with your AT&T service down the road, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: customer13124
from new york, ny
Verified Purchase:Yes
Great size, wish Apple made one with a larger screen!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: B Ray
Verified Purchase:Yes
Great product. Easy set up, clear visuals, long battery life
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Is very easy to use, very light, and so worth it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JP25
from New York
Verified Purchase:Yes
It was a great offer to get an upgrade to my old iPad.
I would recommend this to a friend!
Written by a customer while visiting ATT.com