Customer reviews from Samsung US
Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Average customer rating
4.2
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
47
4 Stars
28
3 Stars
9
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
73 out of
84)
Customer Reviews for Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Customer Rating
3
Not bad
on December 23, 2022
Posted by: Jk1975
from Bloomfield, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] About every 3 days it loses connection to network & i have to reset the phone to get it to work. Very very frustrating. Ive had it for about 3 months & it started about a month after i got it. It slows way down on proformance if battery gets below 50% weird.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 27, 2022
Hi Jk1975, thank you for taking the time out of your day to review your Samsung Galaxy A03s. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We never want our customers to feel like they have less than ideal experiences while using our products. As you know, Samsung products have a warranty that protects against manufacturing defects in materials and workmanship, linked below. Also, I have included the links for your software update, how to optimize your Galaxy battery, and for Samsung Support. Please update your software to the most current version, if needed, then reach out to Samsung Support for troubleshooting assistance. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/ smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/galaxy-battery/optimization/ https://www.samsung.com/us/support/answer/ANS00078987/
Written by a customer while visiting Samsung US
Customer Rating
3
Was not impressed.
on September 30, 2022
Posted by: LanieGalaxy
from Hancock, NY
camera quality is very poor, os is slow, battery does not last long. overall you get what you pay for.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, September 30, 2022
Hi Lanie Galaxy,
We appreciate you taking the time to review the Samsung Galaxy A03s. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device, and one that will give you tips on your camera. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Camera settings for Samsung Galaxy phones
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy A03s. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device, and one that will give you tips on your camera. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Camera settings for Samsung Galaxy phones
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
It's glitch since I got it
on December 20, 2022
Posted by: Katielee
from Fort dodge
[This review was collected as part of a promotion.] I've got this phone a few months ago and it's been frustrating I've done the updates and yet it still freezes up and glitches out
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Debra, Social & Commerce, December 20, 2022
Hi Katielee, thank you for taking the time out of your busy schedule to review your Samsung Galaxy A03s. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a warranty for manufacturing defects in materials and workmanship on our products. It would be best to reach out to Samsung Support for further assistance and troubleshooting of your device when you have the free availability in your schedule. Samsung Support is also available to answer your questions, take any additional feedback that you would like to share, and assist you in troubleshooting your device. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
A3s
on December 29, 2022
Posted by: Smallslitbit
from Kentucky ky
[This review was collected as part of a promotion.] I Love my phone it's amazing I would recommend it to anyone
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
on November 26, 2022
Posted by: hole in the wall
I have own cell phones for 40 years and this is by far the worst cell i have ever owned. drops network so i can't make a phone call,can't receive half my calls, can't access my voice mail, can't save files to my SD memory card
Response from Samsung USBy Debra, Social & Commerce, November 28, 2022
Hello Hole in the wall, thank you for taking the time to review your Samsung Galaxy A03s. We value your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung Support is available to you to assist in troubleshooting your device and if you'd like to share additional feedback or ask additional questions. Please reach out to Samsung Support at your earliest convenience. We would like to thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Community smsng.us/Twitter-Messages smsng.us/Facebook-Messenger
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for the price
on December 5, 2022
Posted by: AHardymom3
from Astoria, Or
Expertise:Intermediate
[This review was collected as part of a promotion.] Not a bad phone for the price. Both my husband and I both broke our phones right before a family trip. Got these on a whim to get us through. Good phone, lots of features and a fair price. Just seems like it glitches often, almost like it's always trying to catch up with what I'm doing. I'm a huge Galaxy fan. And I'd take this or any android over an iPhone any day!!!
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Debra, Social & Commerce, December 8, 2022
Hi AHardymom3, thank you for taking the time out of your schedule to review your Samsung A03s. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences with our products. Do you have the most updated version of your device software? If not, please update your software. I have included the link for that below, for your convenience. Please reach out to Samsung Support for further assistance and troubleshooting afterwards, if needed. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
1
My A03
on December 8, 2022
Posted by: Gemeni756
from Laurelville, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I was excited to get a phone at first, but after a week or two it started slowing down. It took me 4 to 6 times longer to do anything. I realize I didn't buy a top of the line phone, but still. I have also had issues with the SIM card and could not get service for days, would continually say searching for service.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Debra, Social & Commerce, December 13, 2022
Hi Gemeni756, thank you for reviewing your Samsung Galaxy A03s. We appreciate your feedback as it allows us to improve the functionality and design of our products while remaining innovative. Would you please check your current version of your software? I have included a link below for your device software in the event that you need to update it. If you need further assistance after, please do not hesitate to reach out to Samsung Support for further assistance and troubleshooting. Samsung Support is also available to answer your questions and take any additional feedback you have to share. Thank you for being a valued customer. - Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Storage stinks
on January 19, 2023
Posted by: Anonymous
from Coats NC
Expertise:Expert
I bought this a few months ago and I wish I'd gotten a device with more storage bc I'm having storage issues to the point I cant even uupdate my apps or device
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US