Customer reviews from Garmin
Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Average customer rating
4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Customer Rating
4
Heart Rate is too small to read in real time
on June 27, 2026
Posted by: MPK1
I recently purchased the Instinct 3 Crossover watch. It does have a lot of useful features which are accessible via the Garmin CONNECT app. on my iPhone. One thing I have not found satisfactory is the almost microscopic heart rate display. I looked for a different watch face which had the HR display larger and found none. I need to be able to monitor HR in near real time during my hike activities as doc wants me to limit the HR. I can't read it without using reading glasses or pulling out my iPhone and checking it. Sort of disappointing. Battery life display is useful as well so if I could find a watch face with larger display of HR and battery status (smaller font is fine there) it would be great.
Written by a customer while visiting Garmin
Customer Rating
5
on May 26, 2026
Posted by: Dylan1234
Great watch. Pretty much indestructible.(pretty much).
I’ve had mine for like 2 and a half years. There was a problem with the watch letting in water. But I had put it through war at the point with Surfing, skating, lacrosse, free diving, high elevation. It’s broke my fall a few times to say the least. When I messaged garmin after 2 years they said “that’s alright send it in and we’ll replace it.” I was so stoked. Anyway, it has everything you need as a running/ active wear watch. It doesn’t have the sleep coach which is the only real bummer. But if you are looking for a durable watch for rootin around in the mud and taking a few spills this is the watch for you. Have a good day thank you for reading!
I’ve had mine for like 2 and a half years. There was a problem with the watch letting in water. But I had put it through war at the point with Surfing, skating, lacrosse, free diving, high elevation. It’s broke my fall a few times to say the least. When I messaged garmin after 2 years they said “that’s alright send it in and we’ll replace it.” I was so stoked. Anyway, it has everything you need as a running/ active wear watch. It doesn’t have the sleep coach which is the only real bummer. But if you are looking for a durable watch for rootin around in the mud and taking a few spills this is the watch for you. Have a good day thank you for reading!
Written by a customer while visiting Garmin
Customer Rating
2
Great futures, unreliable, bad implementation
on May 15, 2026
Posted by: tobwatch
User interface is confusing and sometimes right out bad. E.g. when needing GPS, the watch shows a blank screen, without any information and is totally unresponsive.
Uploading apps sometimes just enqueues them, but uploading doesn't actually start. Synchronization of data with the app is a similarly bad experience. Sometimes is works, sometimes it doesn't. Right now, the watch is unable to sync heartrate and sleep data.
Written by a customer while visiting Garmin
Customer Rating
5
Top service
on April 10, 2026
Posted by: Marlonbrando
I had a very good experience with the Instinct Crossover watch. However, after two years, it started to have some problems—the hands no longer matched the current digital time.
Even after two years, I didn’t expect such great service from Garmin, but I was impressed. Excellent company. They sent me a perfect refurbished version of my watch.
I will only buy Garmin from now on.
Written by a customer while visiting Garmin
Customer Rating
5
Versatile
on October 19, 2025
Posted by: Foredavid
I have numerous “knock around “ watches, both Garmin and Apple. The Garmin watches are the better choice. Better information and more durable. This watch has a nice display, is a great size and you never need to worry about the battery life. The charge is second to none. I’m sure that I’ll buy another Garmin in the future. I have numerous of their products and all are good. In most cases worth the premium prices for the stuff I’ve purchased.
Written by a customer while visiting Garmin
Customer Rating
4
Great Features
on September 20, 2025
Posted by: Wood20
Got sent a new one from garmin, previous watch broke, loving this one so far
Written by a customer while visiting Garmin
Customer Rating
3
Clouded face- not impressed
on April 16, 2025
Posted by: Dave157
I have had it one month and the face has started to cloud over on the inside.
Written by a customer while visiting Garmin
Customer Rating
5
Modern technology in a bespoke package.
on February 21, 2025
Posted by: Jeffro97
I have always been attracted to watches with an analog movement. The Garmin crossover has what looks like an analog movement, but it is controlled by digital circuitry. The other features of the watch match the features of the basic Garmin instinct which for health and fitness tracking is so good I have dumped my other more expensive watch that does a mediocre job of tracking health and fitness and will typically not last for 24 hours on a full charge. The sleep tracking and VO2 Max reporting is excellent and I really like the morning report after a night of sleeping that includes the body battery function. Overall an excellent watch.
Response from GarminBy Garmin, March 5, 2025
Thank you for your review.
Written by a customer while visiting Garmin