Customer reviews from Garmin
Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Average customer rating
4.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Customer Rating
4
Nice Watch
on November 3, 2026
Posted by: CWS 49
Nice watch! Does more than I will ever need. Only thing keeping me from giving it a 5 is the luminescence of the hands, don’t look at all like on the website. I am old but my eyes are great and I can barely make out the time at night.
Written by a customer while visiting Garmin
Customer Rating
5
Love real analog hands and great battery life!
on September 24, 2026
Posted by: smrt
I now have the Instinct Crossover Standard Edition (this review), Crossover Solar, and Crossover Solar Tactical - and the new Crossover AMOLED non-tactical. I really love real analog hands because they are always visible day or night. This Standard Edition is my favorite with the silver trim and very bright and easy to see MIP screen, hands, and marks. Nighttime glow lasts all night and is easy to see without turning on the backlight. The Solar and Solar Tactical displays are harder to see and dull. The Solar has the best colors being slate with black trim but lacks the silver highlights that the Standard Edition has, thus I prefer the Standard, and possibly the blue granite theme model I have on order now. Best would be Solar theme with Standard silver trim, but it is what it is. The AMOLED version is awful - I don't wear it at all - too bright of a display during the evening glances that I had to turn off glances, display is not always on, luminescence is hard to see and does not last the whole night, hands are small, and has *dismal* battery life: Standard with about 20 days and AMOLED with 6 days with equal conditions usage. Speaking of battery life, there is not that much of a difference between the Standard and Solar versions to be noticeable when I use GPS about 1 to 1.5 hours per day in the Tucson constant-sun environment. I am so sad that these are the last of the MIP display watches and AMOLED is so awful, thus my purchase of all of these models so I will always have the models I like even if software is no longer supported. <sigh> Shame on you Garmin for not having a new Crossover MIP display model. Not all of us want AMOLED.
Written by a customer while visiting Garmin
Customer Rating
4
Heart Rate is too small to read in real time
on June 27, 2026
Posted by: MPK1
I recently purchased the Instinct 3 Crossover watch. It does have a lot of useful features which are accessible via the Garmin CONNECT app. on my iPhone. One thing I have not found satisfactory is the almost microscopic heart rate display. I looked for a different watch face which had the HR display larger and found none. I need to be able to monitor HR in near real time during my hike activities as doc wants me to limit the HR. I can't read it without using reading glasses or pulling out my iPhone and checking it. Sort of disappointing. Battery life display is useful as well so if I could find a watch face with larger display of HR and battery status (smaller font is fine there) it would be great.
Written by a customer while visiting Garmin
Customer Rating
5
on May 26, 2026
Posted by: Dylan1234
Great watch. Pretty much indestructible.(pretty much).
I’ve had mine for like 2 and a half years. There was a problem with the watch letting in water. But I had put it through war at the point with Surfing, skating, lacrosse, free diving, high elevation. It’s broke my fall a few times to say the least. When I messaged garmin after 2 years they said “that’s alright send it in and we’ll replace it.” I was so stoked. Anyway, it has everything you need as a running/ active wear watch. It doesn’t have the sleep coach which is the only real bummer. But if you are looking for a durable watch for rootin around in the mud and taking a few spills this is the watch for you. Have a good day thank you for reading!
I’ve had mine for like 2 and a half years. There was a problem with the watch letting in water. But I had put it through war at the point with Surfing, skating, lacrosse, free diving, high elevation. It’s broke my fall a few times to say the least. When I messaged garmin after 2 years they said “that’s alright send it in and we’ll replace it.” I was so stoked. Anyway, it has everything you need as a running/ active wear watch. It doesn’t have the sleep coach which is the only real bummer. But if you are looking for a durable watch for rootin around in the mud and taking a few spills this is the watch for you. Have a good day thank you for reading!
Written by a customer while visiting Garmin
Customer Rating
2
Great futures, unreliable, bad implementation
on May 15, 2026
Posted by: tobwatch
User interface is confusing and sometimes right out bad. E.g. when needing GPS, the watch shows a blank screen, without any information and is totally unresponsive.
Uploading apps sometimes just enqueues them, but uploading doesn't actually start. Synchronization of data with the app is a similarly bad experience. Sometimes is works, sometimes it doesn't. Right now, the watch is unable to sync heartrate and sleep data.
Written by a customer while visiting Garmin
Customer Rating
5
Top service
on April 10, 2026
Posted by: Marlonbrando
I had a very good experience with the Instinct Crossover watch. However, after two years, it started to have some problems—the hands no longer matched the current digital time.
Even after two years, I didn’t expect such great service from Garmin, but I was impressed. Excellent company. They sent me a perfect refurbished version of my watch.
I will only buy Garmin from now on.
Written by a customer while visiting Garmin
Customer Rating
5
Versatile
on October 19, 2025
Posted by: Foredavid
I have numerous “knock around “ watches, both Garmin and Apple. The Garmin watches are the better choice. Better information and more durable. This watch has a nice display, is a great size and you never need to worry about the battery life. The charge is second to none. I’m sure that I’ll buy another Garmin in the future. I have numerous of their products and all are good. In most cases worth the premium prices for the stuff I’ve purchased.
Written by a customer while visiting Garmin
Customer Rating
4
Great Features
on September 20, 2025
Posted by: Wood20
Got sent a new one from garmin, previous watch broke, loving this one so far
Written by a customer while visiting Garmin