Customer reviews from Garmin
Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Average customer rating
4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Garmin - Instinct Crossover 45mm Smartwatch Fiber-reinforced Polymer - Black - (2022)
Customer Rating
1
Always loses connectivity
on March 1, 2024
Posted by: Tjs55
Each time I make Bluetooth connection, it loses it overnight.
Response from GarminBy Garmin, March 6, 2024
Thank you for your review and experience with the Instinct Crossover. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
5
Instinct Crossover!! Amazing!!!
on March 2, 2024
Posted by: Cruizzzer67
I've been a Garmin watch wearer for years now. I have the Instinct, Solar Instinct, Fenix 5 Pro, Fenix 6 Pro and now the Instinct Crossover. I love that it has the ruggedness of what I need out and about, either at work or at play!! It has pretty much all the features as my Fenix 6, just not the pizzaz of a color screen. I do wish the beep tone was louder though, other than that I'd recommend this watch!
Response from GarminBy Garmin, March 6, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
My Best Smart Watch.
on March 6, 2024
Posted by: TechNut
The Garmin Instinct Crossover is a really nice hybrid watch. The analogy hands are easy to read under minimal or bright lighting conditions. Also with a battery life of over one week typical there is no cause for missed charging anxiety which many smart watches account for.
The ABC, GPS, and health tracking features are all included in the watch design at a price that is most competitive for an attractive and reliable smart watch. I really enjoy using this watch as a techie.
The ABC, GPS, and health tracking features are all included in the watch design at a price that is most competitive for an attractive and reliable smart watch. I really enjoy using this watch as a techie.
Response from GarminBy Garmin, March 6, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Love everything about it!
on March 28, 2024
Posted by: Cryals
Absolute favorite piece of gear I own! From the hands to all the features that come along with an instinct. Great job Garmin!
Response from GarminBy Garmin, April 1, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
1
Comfortable, but retuned
on April 19, 2024
Posted by: Macusersmdm
The watch is comfortable, but the display is so tiny and they pack it with info. The menus are also confusing. Coming from a Fenix, I couldn't easily figure out how to quickly start and stop activities. The watch was also automatically doing laps for some reason.
Response from GarminBy Garmin, April 22, 2024
Thank you for your review and experience with the Instinct Crossover. We would like to discuss this further over email. If you would please email us at
product.support@garmin.com.
product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
5
Best watch ever!!!
on October 17, 2024
Posted by: Brewsky
I purchased this watch about 2 months ago and I like all the features that it has and the battery life is awesome. I wish I would have purchased this watch years ago. I highly recommend this watch to anyone.
Response from GarminBy Garmin, October 22, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
4
Reliable and gives me what I was expecting
on December 30, 2024
Posted by: DaleT
I've had this for a couple weeks now, and I'm happy with my purchase. Honestly, initially I was ready to box it back up and send it back with the frustrations I was experiencing setting it up, but that was a learning curve. It is very different from my previous smartwatch and so I had to slow down and learn the steps on this watch. The one thing that was the largest frustration, and the reason it is 4 stars instead of 5, is that there is no easy keystroke to get back to the watch face built into the watch. It is expected that you use the back button, one step at a time, until you get back, but often that is a large number of steps. Nowhere in the documentation was that explained, so imagine the frustration when I had to keep rebooting my watch to get back to the watch face. I found a youtube video that walked through how to set up a keystroke and this frustration went away. Honestly, the watch face is a basic critical function so not having this built into the watch on delivery was a serious flaw in my opinion. Another lesser frustration was that once I accidently activated the GPS, I could not find where I could turn it off, and it was a serious drain on my battery. Again, a youtube video provided the guidance. In a nutshell, this is a wonderful watch, with an incredible battery life, but the documentation should be much more descriptive, and it should expect users to want to quickly return to the watch face so build that keystroke into the watch from the start. Don't make the user find a third party video to provide that guidance.
Response from GarminBy Garmin, January 17, 2025
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Innovative
on February 13, 2025
Posted by: Jeffro97
I purchased the watch online and it arrived a couple of weeks ago. I totally dig this watch. The blend of the analog movement with the digital features and capabilities of the instinct 2 watch is what is appealing to me the most. I have owned the original instinct for the last couple of years and I love the Activity tracking . The interface on the instinct crossover is the same as the original so there is no learning curve as to how to use it for me. The new features make it an outstanding value for the Price.
Response from GarminBy Garmin, February 13, 2025
Thank you for your review.
Written by a customer while visiting Garmin