Customer reviews from Garmin
Garmin - vívomove Trend Hybrid Smartwatch 40 mm Fiber-Reinforced Polymer - Slate Stainless Steel
Average customer rating
4
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
49
4 Stars
16
3 Stars
14
2 Stars
9
1 Star
5
Customer Reviews for Garmin - vívomove Trend Hybrid Smartwatch 40 mm Fiber-Reinforced Polymer - Slate Stainless Steel
Customer Rating
4
Durable, lovely appearance, great features
on April 2, 2024
Posted by: Couture
I purchased this about a month ago and I love it. It has a great classic watch look which I greatly appreciate, but still has the features of a smart watch that spoil us on a regular basis. The watch is very accurate with steps and flights of stairs, but does have issues with activity mapping if I do not have my phone on me (which seems weird). I love that I can get emails and phone call notifications but for the life of me I cannot receive texts.
Written by a customer while visiting Garmin
Customer Rating
3
I love the hidden display but the rest is lack lus
on April 21, 2024
Posted by: LoRoo03
I bought this 8 months ago. This is my third as the first two eventually went out. I have had a lot of issues with this watch. They are minor issues but they cause bigger problems. The battery life is about 2 days if you actually fitness with it. 3 days if you don’t. The accuracy of the distance walked, ran, or biked is off. I was advised the problem was that I wasn’t using the gps. The watch usually losses connection to my phone randomly so when I go on impromptu walks it doesn’t connect gps. When gps isn’t connected it guesses my distance and it’s really off (I.e a 50 minute walk I only ‘walked’ .25 miles). It’s frustrating because I have to manually override all my workouts. I do not plan on buying another garmin. I really wanted a fitness watch that doesn’t look like a fitness watch and this is a beautiful watch but it doesn’t do fitness all that well.
Response from GarminBy Garmin Fitness, April 23, 2024
Thank you for your review and experience with the Vivomove Trend. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Difficult to use
on April 22, 2024
Posted by: LizW
I bought this a few weeks ago. I like the look of the watch but it’s a bit difficult to get to the different apps
Response from GarminBy Garmin Fitness, April 23, 2024
Thank you for posting a review, but we are sorry to hear that you are having issues setting up the device. We would encourage you to start out on our support site for more information and also to give you a way to contact our team too.
Getting Started:
https://support.garmin.com/en-US/?productID=785411&tab=topics&topicTag=region_gettingstarted
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=785411&tab=topics&topicTag=region_gettingstarted
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Love it!
on April 26, 2024
Posted by: Care
I replaced my older Garmin and I love the features and looks of the Trend.
Written by a customer while visiting Garmin
Customer Rating
2
Pretty bit not a fitness watch
on April 26, 2024
Posted by: Lmom
I bought this to replace a Vivoactive4 . While this watch is very pretty I Dino like the battery life, the displays are hard to read and less activities to choose.
Response from GarminBy Garmin Fitness, April 30, 2024
Thank you for your review and experience with the Vivomove Trend. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
Not As Expected
on April 26, 2024
Posted by: JG10
I bought this a month ago and the features aren't as I expected. The highest vibration for my morning alarm isn't as strong as my previous device, so I often sleep through it.
The screen doesn't respond that well when I try tap it to get to settings for a timer or to record an activity.
The device tells me to get up and move when I am on my feet at work, or to relax when I'm sitting.
I'm not sure at this point if it was an upgrade just because it looks prettier than the black square device I had before.
Response from GarminBy Garmin Fitness, April 30, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Please reach out to our team at: product.support@garmin.com
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin
Customer Rating
3
good features, BATTERY CHARGE DOES NOT LAST
on May 13, 2024
Posted by: Tony unhappy
Difficult to set up, difficult to use when tapping. BATTERY has to be recharged every other day with little use, LONG lasting BATTERY charge advertised
Response from GarminBy Garmin Fitness, May 14, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=785411&tab=topics&topicTag=region_batterytips
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Please reach out to our team at: product.support@garmin.com
Battery Tips:
https://support.garmin.com/en-US/?faq=zzvjpNY00Y5QkQop0QU3L9&productID=785411&tab=topics&topicTag=region_batterytips
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Beautiful Look, Not very responsive
on May 24, 2024
Posted by: Anonymous
I’ve been wearing this for about a month. It’s very cute and I like that it tracks what I need. However the screen is not responsive and is super slow.. I find myself having to use my phone to check everything. I like that it’s cute and tracks what I need but I wish I would’ve gone with a different one since the screen is useless
Response from GarminBy Garmin Fitness, May 27, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Please reach out to our team at: product.support@garmin.com
Vivomove Trend Support:
https://support.garmin.com/en-US/?productID=785411&tab=topics
Written by a customer while visiting Garmin