Customer reviews from lg.com
LG - ADA 27" Laundry Pedestal Riser - Black Steel
Average customer rating
2.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
Customer Reviews for LG - ADA 27" Laundry Pedestal Riser - Black Steel
Posted by: Bobbyfairways
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to raise my washer and dryer to make it easier to load and unload laundry and they are great. They do what they intend to do and we are very happy. Easy to secure. Lifting the washer was the most difficult part, you will need to strong people to get the job done.
Written by a customer while visiting lg.com
Posted by: Henry925
from Tallahassee FL
Verified Purchase:Yes
bought a month ago this product raises the washing machine or dryer 5 inches resulting in sless bending a back strain
Quality
5
Features
5
Value
4
Response from lg.comBy Anthony211, LG Social, July 24, 2023
Hey there. We appreciate your time in leaving us a review regarding your ADA Compliant Laundry Pedestal Riser in White WDPS2W. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
Written by a customer while visiting lg.com
Customer Rating
1
Need graphite steel
on July 31, 2023
Posted by: Ray6996
[This review was collected as part of a promotion.] Bought brand new washer and dryer and cannot get graphite steel to color match our washer and dryer. Need more colors then just white and black.
Response from lg.comBy Ma. Luisa Viguilla, LG Social Media, August 1, 2023
Thank you for reaching out to us about your washer and dryer. We appreciate your feedback regarding the color options for the laundry pedestal riser.
At LG, we constantly strive to enhance our products based on customer input. While we currently offer the WDPS2W ADA Compliant Laundry Pedestal Riser in white, we understand that having more color choices is essential to match your washer and dryer. Your suggestion for additional color options will be taken into consideration as we continue to develop and improve our product offerings.
For further assistance or to explore any available alternatives, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. We're here to help and ensure your laundry setup meets your expectations. Thank you for choosing LG for your home appliances! ^Luisa
At LG, we constantly strive to enhance our products based on customer input. While we currently offer the WDPS2W ADA Compliant Laundry Pedestal Riser in white, we understand that having more color choices is essential to match your washer and dryer. Your suggestion for additional color options will be taken into consideration as we continue to develop and improve our product offerings.
For further assistance or to explore any available alternatives, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. We're here to help and ensure your laundry setup meets your expectations. Thank you for choosing LG for your home appliances! ^Luisa
Written by a customer while visiting lg.com
Posted by: HorribleService
Verified Purchase:Yes
LG outsourced delivery who did NOT have the correct supplies that I paid for and left me with a NON-WORKING WASHER.
Response from lg.comBy Rita, Social/LG, June 12, 2023
We're sorry to hear that your LG ADA Compliant Laundry Pedestal Riser and LG Washer were not delivered to you correctly. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you with this, Should you need further support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1