Customer reviews from hp.com
HP - EliteBook 840 G9 14" Laptop - Intel Core i5 with 16GB Memory - 256 GB SSD - Silver
Average customer rating
4.3 out of 5
4.3
(89 Reviews)
Open Ratings Snapshot
Rating breakdown 89 reviews
5 Stars
60
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
8
95%of customers recommend this product. 
(
40 out of 42
)
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Customer Reviews for HP - EliteBook 840 G9 14" Laptop - Intel Core i5 with 16GB Memory - 256 GB SSD - Silver
Customer Rating
5 out of 5
5
Large Touchpad, Compact Laptop, Great Performance
on August 13, 2022
Posted by: Matt Sc
from Midwest
[This review was collected as part of a promotion.] This laptop rides the middle ground between compact/small and full sized-- while having good enough specs to really perform well as a business travel laptop. It's large enough that typing on it is not a hassle, the touchpad is sizeable, and the screen has enough real estate to actually see what you're working on. However, it's small enough that it's easy to pack, will fit in any backpack or bag, and you can plunk it on your lap or tray table when you're on the road.
From a specs side of things, this is not what you want for photo or video editing (it does have 16GB of RAM, but you would be better off with an i7 processor instead of the i5), but it'll handle multiple applications (Excel, Outlook, Chrome, AutoCAD viewer, etc.) open at the same time without bogging down. The version I ordered also has a 512GB SSD-- which in the day of DropBox and cloud storage is plenty large enough for work and being an SSD means startup is measured in a few seconds. Also, this laptop is new enough that it's eligible for Windows 11 Pro for free, which I decided to do on
the first start up and it was seamless. Works great.
For using this, the keyboard does lack a numberpad, but the keys do not seem scrunched together. They keys are backlit (a few different brightness levels of white are available) and they have a solid "click" feel to them without being obnoxiously loud like some of the clicky keyboards that are all the rage these days. I do like that keys such as the mute and CAPS lock do have little lights embedded in them so you can tell at a glance if they are active. The laptop has a spot for a lock, a couple of USB ports, 2 USB-C ports (which is how you charge this) and one HDMI out. It also has a headset jack as well as a slot for keycard access. All of these inputs are on the sides of the laptop and not on the front or back. The touchpad on this is generous in size and responsive. I have yet to run into any issues with misinterpreted left/right/double clicks. The fingerprint scanner is off to the side and generally it recognizes my finger on the first attempt for a quick log in.
I should mention that this also comes with a USB-C brick for charging. You can use any other USB-C brick you have on hand (if it has enough watts for a laptop), but the computer will yell at you if it's not an HP and recommend you use an HP branded charger. Battery life is decent, but it's not an all day battery. After 3-5 hours, you're going to want to be plugging it in depending on how heavily you're using the laptop.
As far as the software goes, I did immediately upgrade it to Windows 11 Pro for free and I have no complaints. The laptop does come preinstalled with some software, but it's not too bad. There is the usual HP bloatware you can ignore or uninstall as well as some Wolf Security software. I haven't had any issues with the security software yet and it actually does a decent job of ad blocking when online.
I haven't found anything to complain about on this laptop. I wish the battery life was a bit longer, but I'm not willing to sacrifice the screen size, overall laptop size, or laptop specs (processor, RAM, etc.) to get there. As it is, this is a perfect laptop for the business traveler. If you are using this as your full time work computer even at a desk, I would recommend a docking station so you can add a few screens and peripherals easily.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great business laptop overall
on August 13, 2022
Posted by: RealNguyener
from Austin, TX
This HP Elitebook runs the latest 12 gen i5 core with 16GB of ram and an SSD HD, and came with windows 10 pro, with free upgrade to windows 11. The fingerprint reader is an excellent feature which makes authentication and unlocking the machine so quick. The keyboard buttons are well spaced and do not feel too small like many laptop keyboards. The chassis feels very solid for such a thin notebook and feels like high quality. Microphone and speaker are very clear for video conferences. I also own a Macbook Pro M1 for work, but the Macbook runs on ARM architecture, which has a major limitation with running Docker and Hypervisors. This HP handles running VMs and containers with ease. Very impressed with the performance! Would recommend
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Perfect For Zoom Calls!
on August 16, 2022
Posted by: sprtngrl
from Metro Detroit
[This review was collected as part of a promotion.] This HP 840 G9 is perfect for Zoom calls! It's lightweight and compact, so I can take it on the go anytime. I prefer my webcam on my desktop, however; the built-in camera on the notebook is not the greatest quality. I use the camera to interview and talk with parents (I'm a newborn nanny), so I was hoping for better. I also would've loved more memory. But I will use this often, for so many things! This will probably replace the tablet I have for reading and listening to music with baby. Better speed, and so lightweight I can pop it in my bag every day. And the graphics are crystal clear! Best notebook I've ever owned!
Cons: More RAM
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great features
on August 17, 2022
Posted by: Elizabeth321
from Green Bay wi
[This review was collected as part of a promotion.] I love this laptop, I’ve been needing one for awhile and can never decide what brand I wanna go with. I am so happy I went with this one, there’s so many cool features and different things that just not your regular laptop would have. The picture quality and camera quality is awesome, I use zoom a lot so it works great for video calling. Love this! Highly recommend.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast and light
on August 17, 2022
Posted by: Ryan D
from Austin, TX.
I have owned a few HP laptops and I am semi-loyal to the brand because they work well and consistently deliver. This one is no different. Processor is fast, computer is light overall, screen is clear and bright, keyboard is perfect size and it fits nicely in my bag on the go. Perfect size.
Pros: Affordable, Lightweight
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP does it again !!! Outstanding !!!
on August 18, 2022
Posted by: Michala M
from Boston MA
We have totally become an HP family. I am in love with our new EliteBook 840 G9. It’s a complete work horse. Long battery life, the camera is impeccable for virtual meetings, massive amount of storage, nice comfortable keys and trackpad, and the 14in screen is plenty big enough. I sold my MacBook and switched everything over to use this for work. I’m extremely impressed with the quality. We bought our daughter an HP gaming laptop 2 years ago and it’s still running like the first day we bought it. 10 out of 10 !!! Zero complaints for HP and their products.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Greatest feature: speed!
on August 18, 2022
Posted by: JWLourie66
from Orlando, FL
[This review was collected as part of a promotion.] I am loving my HP EliteBook. The speed is very impressive. An easy touch and plenty of memory. I take a lot of notes during meetings and there's no "clickety click" sound that can be very aggravating.
Pros: Lightweight
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Outstanding Notebook!
on August 23, 2022
Posted by: chawkins8
from Dallas Tx
[This review was collected as part of a promotion.] I have been using the HP 840 G9 Notebook for a couple of weeks and I cannot be happier with its performance.
This notebook comes equipped with a fingerprint sensor which I LOVE, a decent webcam, 2 usb type A and 2 usb type C ports, and a headphone jack. The keyboard is backlit, which comes in handy when i'm using it in low light and the spacing on the keys is perfect. The included charger is a usb type C and it charges the notebook quite quickly and the battery life is decent when using with the brightness turned down. The screen is bright and gives a beautiful picture and the speakers are loud and clear so I can easily watch a movie on this device. This notebook comes equipped with Wolf Security Pro which keeps my mind at ease about virus and malware protection. It also comes with 475 GB of storage as well (which is plenty for for me.)
Set up was very easy. I connected to the wifi and then logged in with my microsoft account so everything from my desktop would sync to this notebook.
Everything about this notebook is quick and efficient. From start up, to using it, to shut down, it's lightning fast. I can do multiple things on this notebook and leave things running in the background and it doesn't have any issue keeping up what-so-ever.
The only thing that I have found that I do not like about this notebook is the finish of it. It has a matte like finish that shows every fingerprint and every minor scratch which is a minor annoyance.
Overall, I am BEYOND happy with this Notebook and I would HIGHLY recommend it to anyone looking for something smaller than a traditional laptop without skimping on the performance or features.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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