Customer reviews from gracobaby.com
Graco - Benton 5-in-1 Convertible Crib with Drawer - White
Average customer rating
2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
6
4 Stars
5
3 Stars
19
2 Stars
46
1 Star
52
7%of customers recommend this product.
(
8 out of
111)
Customer Reviews for Graco - Benton 5-in-1 Convertible Crib with Drawer - White
Customer Rating
2
Only a 1-in-1 Crib
on March 3, 2024
Posted by: ProudParent123
Good crib but the toddler conversion kit is not available any more so it only functions as a crib.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Very easy assembly!
on July 22, 2016
Posted by: Granny Kim
The crib was very easy to assemble and looks great. The only thing that I don't love about it is when the mattress is set at the highest setting, it's still too far down for a person 5'3" to reach over the railing to the mattress. There needs one more notch.
Response from gracobaby.comBy Graco, Consumer Services, July 25, 2016
Thank you for contacting us through our feedback website. We appreciate you sharing with us your great experience with Graco Products! We are always aiming to exceed your expectation with our brand. We appreciate your business and hope that you will continue to use our products. We are very pleased when our consumers make Graco Products a part of their everyday lives.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not convertible ble at all
on September 18, 2021
Posted by: Chan1987
Description is very misleading. Says it can convert to a full size bed, but you would have to buy another kit and there’s not one even available. I thought I was saving money, but I would have to buy another bed. Poor advertising.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, September 21, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Misleading
on October 19, 2021
Posted by: VanessaC
from Bloomfield, NJ
Length of ownership:1 year or longer
We purchased 2 of these for our twins. They worked well as cribs but calling them 4 in 1 beds is ridiculous. If you want to turn them into toddler beds, there's no way to accommodate a toddler rail- you just take off the front of the crib leaving it totally open. And to turn it into a twin bed, you need to buy a bed frame...so essentially it's just a headboard at that stage. I see why the price was low on this. They should market it as what it is, a crib with a slight amount of extra potential, certainly not anything more.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 9, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Extremely misled
on December 20, 2021
Posted by: Shbes12
from Gilbert az
Length of ownership:1 year or longer
Bought this crib thinking I would be able to convert once daughter is ready for toddler bed. We’ll time has come and now after spending 200 on it I’m now having to purchase more just to convert. So disappointed. I love Graco products but this was a total fail on their part by not stating it would need an extra purchase for toddler bed :(
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Convertible Crib?
on December 26, 2021
Posted by: ChitownTwins
from Chicago
Length of ownership:1 year or longer
Ready to convert to toddler bed? Has anyone located the convertible kit? Seems like this is done on purpose, not to include. By the time you’re ready to convert, you need to buy a new bed? It’s not going to be Graco!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 27, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Misleading
on October 6, 2022
Posted by: Sydney10
from Salem, or
For one the paint chips really easily. It was chipping just from leaning over the sides to put my son it it and now I find him with paint chips around his mouth. But the most misleading part is advertised as a 4 in 1 but doesn't come with any of the parts to make it such nor can you buy the parts anywhere. I 100% would never buy this crib again.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Should've read these reviews first!
on November 8, 2022
Posted by: Diana G
from Rialto, Ca
Length of ownership:1 year or longer
I was getting ready to convert this crib into a toddler bed for my daughter and came here to get the instructions on how to do that only to find out that it doesn't actually turn into a toddler bed! This is so incredibly misleading smh.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com