Customer reviews from goalzero.com
Goal Zero - Torch 500 Lumen Emergency Light - Black
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
15
4 Stars
6
3 Stars
1
2 Stars
4
1 Star
4
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Goal Zero - Torch 500 Lumen Emergency Light - Black
Customer Rating
4
A well-built flashlight with modest battery life.
on March 28, 2022
Posted by: DrVictor
Verified Purchase:Yes
I love how this light tries to be everything for every job, it is well-built and it does a fairly good job at it. The lights are clean, even and powerful, free of artifacts. I haven't tested its solar recharging capabilities nor it's waterproofing. I use it as a task light in my garage which doesn't have electrical outlets. Two drawbacks, however: 1) It is not very ergonomic at all, with its odd shape, and 2) Its battery life is pretty disappointing. I charge it straight from my Yeti 500X and it drains a fair bit of it only to last a few hours and die.
Written by a customer while visiting goalzero.com
Customer Rating
1
Plastic casing degraded over time
on February 24, 2022
Posted by: Phill190
from Brooklyn, NY
Gender:Male
Bought this a while back for emergence use, when I finally needed it the plastic casing got degraded to the point where it got very sticky right out of the box. Very disappointed with Goal Zero expected that they built a better product, nope that was the case here. By the time I took it out of the box warrant was already expired. So definitely not a buy if you planning to keep it long-term and use it for the emergence. If not for the degradation of the plastic case I would highly recommend it. Love all the features and brightness.
Written by a customer while visiting goalzero.com
Customer Rating
2
Solar flashlight
on December 28, 2022
Posted by: Issa
from Oregon
Gender:Female
Bought a few years ago, worked ok at first but case got very sticky, on/off switch started jamming, and completely died after a couple years. Not very energy efficient if it doesn't have a decent lifespan and you have to throw it out after a couple years!
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Posted by: Anonymous
Verified Purchase:Yes
Battery lasts a long time on a full charge. Have given many away as gifts to family. Everyone loves them.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
1
Disappointed in the Torch 500
on January 11, 2024
Posted by: Darryl B
from Cordova, TN
Gender:Male
I have several other Goal Zero Lights that I absolutely love. The Torch 500 is the exception. I've owned two of them for about three years, one of which was never opened until the date of this review. The other was used maybe twice, and I still kept it in its original packing. In prep for what has become an annual winter storm and seeming longer and more frequent power outages I tested and charged all my lights. While mine are not sticky, the buttons on both units don't work. Subsequently, neither unit will operate at all. Do not recommend!!
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
4
Good light but battery indicator broken
on September 16, 2023
Posted by: Res.Ball
from Staten Island
Gender:Male
I really like this flashlight a lot, but I have 2, and both have the same problem. The battery indicator light always shows 4 dots indicating full charge regardless of how much charge is actually left. Only if I plug it into charge will it then reveal what its true remaining capacity is which is a real drag. Otherwise it’s a great camping light or something to have for blackouts. I really appreciate the color temp. Many cheap lights are a cool white but goal zero took the extra care to make it a nice warm white.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Posted by: Bboobb
Verified Purchase:Yes
Not like the old model.
Need cord to find cord to charge
Buttons small and hard to push. Not easy to hold.
But light is brighter.
Need cord to find cord to charge
Buttons small and hard to push. Not easy to hold.
But light is brighter.
Written by a customer while visiting goalzero.com
Customer Rating
2
Sticky outer surface
on August 19, 2023
Posted by: SusieQA
from San Diego
Gender:Female
I bought this a few years back to have on hand for an emergency. We are preparing for an emergency & I can barely touch the outer surface it is so sticky. The stickiness leeches off onto my hands & tough to even wash off. Great concept but needs a different exterior compound content.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com