Customer reviews from Samsung US
Samsung - Galaxy Book3 Ultra 16" 3K AMOLED Laptop - Intel 13th Gen Evo Core i9-13900H - 32GB - NVIDIA GeForce RTX 4070 - 512GB SSD - Graphite
Average customer rating
4.8
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
125
4 Stars
14
3 Stars
1
2 Stars
0
1 Star
2
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Samsung - Galaxy Book3 Ultra 16" 3K AMOLED Laptop - Intel 13th Gen Evo Core i9-13900H - 32GB - NVIDIA GeForce RTX 4070 - 512GB SSD - Graphite
Customer Rating
5
My experience with the product
on May 1, 2023
Posted by: BlackestKnight
[This review was collected as part of a promotion.] The Samsung Book 3 Ultra is a sleek and lightweight laptop designed for professionals who require portability and productivity. It is equipped with a powerful 8th generation Intel Core i5 processor, 8GB of RAM, and a 256GB solid-state drive, allowing for fast and efficient multitasking and storage.
The 13.3-inch full HD display offers vibrant colors and crisp images, making it great for watching movies, editing photos, or even working on spreadsheets. The bezels are thin, which allows for more screen space while keeping the laptop compact and easy to carry around.
The keyboard is comfortable and well-designed, making typing a breeze. The touchpad is also responsive and easy to use, improving productivity while on the go. Additionally, the laptop comes with a built-in fingerprint scanner for added security and convenience.
The sound quality is decent, but not exceptional. However, it is sufficient for watching videos or listening to music while working. The battery life is impressive, lasting up to 10 hours on a single charge, which is ideal for frequent travelers.
Overall, the Samsung Book 3 Ultra is an excellent laptop for professionals who need portability and high productivity. It is lightweight, powerful, and has a long-lasting battery, making it ideal for those who need to work while
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra laptop
on May 8, 2023
Posted by: Brandizzle20
[This review was collected as part of a promotion.] Great laptop for streaming movies playing video's and games. With the 4070 nvidia graphics card this thing is a beast! I love the ability to drag and drop from your phone to pc. Also airing picture taken with Expert RAW, makes editing your photos simple. The front facing camera is great, you can't use it for windows hello, but don't need to woth fingerprint reader built in to power button. I can't say anything bad about this computer. Traded in my Galaxy fold 4 for this device and definately was worth it!
Written by a customer while visiting Samsung US
Customer Rating
5
It was great It’s been making Window look like a f
on December 6, 2023
Posted by: Lykembig99
[This review was collected as part of a promotion.] I like it . It was good. It’s been making Windows-based devices for much longer than that, but they were always obscure, somewhat rough around the edges, and, well, few in number.
They felt like conversation starters, with their colored metallic chassis, jaw-dropping displays and, at times, wholly unique bells and whistles. Quirky and unique, sure, but by no means mainstream or sought-after.
Like Samsung's top Galaxy Ultra phones and Galaxy Tab S8 Ultra tablet, the Ultra laptop will have powerful performance, a ton of features and a killer display. But like the other Ultra devices, the Ultra laptop might be more computer than you need. Samsung also has the Galaxy Book 3 Pro and Pro 360, which are a notch below the Ultra in performance, but have a lot of features in common, along with 😁😁😁😁😁😉😉😉😉😉😉😉😉😉😁😁😉😉😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😉😉😉😉😉😉😁😁😁😁😁😁😁😁😁😁😉😁😉😉😉😉😉😉😉😁😁😁😁😁😁😁😁😉😁😁😁😁😉😉😉😉😁😉😉😉😉😉😁😉😁😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺
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They felt like conversation starters, with their colored metallic chassis, jaw-dropping displays and, at times, wholly unique bells and whistles. Quirky and unique, sure, but by no means mainstream or sought-after.
Like Samsung's top Galaxy Ultra phones and Galaxy Tab S8 Ultra tablet, the Ultra laptop will have powerful performance, a ton of features and a killer display. But like the other Ultra devices, the Ultra laptop might be more computer than you need. Samsung also has the Galaxy Book 3 Pro and Pro 360, which are a notch below the Ultra in performance, but have a lot of features in common, along with 😁😁😁😁😁😉😉😉😉😉😉😉😉😉😁😁😉😉😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😉😉😉😉😉😉😁😁😁😁😁😁😁😁😁😁😉😁😉😉😉😉😉😉😉😁😁😁😁😁😁😁😁😉😁😁😁😁😉😉😉😉😁😉😉😉😉😉😁😉😁😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great computer
on December 12, 2023
Posted by: Mac8019
[This review was collected as part of a promotion.] Great product. Battery is great and the screen is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy!
on July 25, 2023
Posted by: MHTP
from USA
Expertise:Intermediate
I bought this for grad school in May, I think: have not stopped having problems with it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, July 26, 2023
Howdy MHTP,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance and/or help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance and/or help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Marketing gimmick that isn't worth the money
on August 24, 2023
Posted by: Jake
from Branson, mo
Expertise:Expert
There are a lot of refinement issues, such as numlock not staying persistently on, not sleeping properly, regardless of settings(it restarting completely and not resuming when the lid is opened back is extremely irritating). The main issue is Samsung chose to limit the amount of power this laptop can use, so the fancy i9 and 4070 are limited pretty significantly from their true potential. This laptop benchmarks SIGNIFICANTLY lower than other laptops with the same specs because of this. This needs to be fixed. The max the 4070 will pull us 60w, which is nothing. The touchpad is too big, and is prone to falsely detecting a palm brush as intentional. I would return this if I could.dont buy it
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Debra, Social Commerce, August 25, 2023
Good day Jake,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are concerned about your palm brushing against your touchpad unintentionally, I suggest locking your touchpad. Here's how you can do that: > Press and hold the Fn key and press the F5 key to lock the touchpad. For your convenience, I have included a link with your device's user manual just in case you need a copy of it. If you've set your PC to sleep after 20 minutes, but it isn't working, make sure you applied the settings to both battery power and when your PC is plugged in. You may also want to check your power plan settings. Check out, "Sleep settings are not applying on Samsung PC" for some simple troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Book3 Ultra's settings. I have linked it below for your easy access. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01201568/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are concerned about your palm brushing against your touchpad unintentionally, I suggest locking your touchpad. Here's how you can do that: > Press and hold the Fn key and press the F5 key to lock the touchpad. For your convenience, I have included a link with your device's user manual just in case you need a copy of it. If you've set your PC to sleep after 20 minutes, but it isn't working, make sure you applied the settings to both battery power and when your PC is plugged in. You may also want to check your power plan settings. Check out, "Sleep settings are not applying on Samsung PC" for some simple troubleshooting steps that you can take to resolve what you have been experiencing with your Galaxy Book3 Ultra's settings. I have linked it below for your easy access. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01201568/
Written by a customer while visiting Samsung US
Customer Rating
5
Helpers
on March 9, 2023
Posted by: James
from Miramar
Expertise:Expert
Great bunch of people know how to help love it I willq
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Balance
on March 15, 2023
Posted by: Kkjacob
[This review was collected as part of a promotion.] The ultra has a perfect balance of weight and features. The right amount of ports without the overkill. Light enough to carry back and forth from office to home with ease. The sound is good but I spend more time with spreadsheets than video. Speed is excellent. Screen is crystal clear. Love the large touch pad. Battery life lasts me all day. Finally, using the biometric to log in makes life easier and faster. P.S. love the back-lit keyboard.
Written by a customer while visiting Samsung US