Customer reviews from Samsung US
Samsung - Galaxy Book3 Ultra 16" 3K AMOLED Laptop - Intel 13th Gen Evo Core i9-13900H - 32GB - NVIDIA GeForce RTX 4070 - 512GB SSD - Graphite
Average customer rating
4.8
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
125
4 Stars
14
3 Stars
1
2 Stars
0
1 Star
2
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Samsung - Galaxy Book3 Ultra 16" 3K AMOLED Laptop - Intel 13th Gen Evo Core i9-13900H - 32GB - NVIDIA GeForce RTX 4070 - 512GB SSD - Graphite
Customer Rating
4
Book The 🥉
on September 11, 2023
Posted by: Letsgo
[This review was collected as part of a promotion.] I use my G3U for editing, importante to have the fastest editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Bad first impression but fine enough I suppose
on September 11, 2023
Posted by: Arin
Expertise:Intermediate
I bought this about 4 months ago. Right at the start up I ran into an issue where no application on the computer worked, just an instant crash. After managing to do some updates and a factory reset I finally was able to use it, however samsung notes still crashes. It seemed fine for the first month or two, but by the end of July and through august, the wifi just doesn't work, its now almost a constant disconnect. Even the 5g bandwidth doesn't show up sometimes. Making this almost unusable for any internet needs which is what I was hoping to start using it for. I would probably return it if I could, I guess its fine otherwise, it does what its supposed to do. It hasn't been buggy, but I feel like I could have better luck with a tablet instead.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Salutations Arin,
Thanks for taking the opportunity to review your Samsung Galaxy Book3 360. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Check out the article titled, "Cannot connect Samsung PC to internet" for some simple troubleshooting steps that you can take to help resolve what you have been experiencing with your connectivity. "Use Samsung Notes on your Samsung PC" is another informative article that you may find beneficial in resolving your recent experience. If you would like any additional assistance and/or help with troubleshooting your Galaxy devices, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109558/#cannot-connect-to-wireless-network
https://www.samsung.com/us/support/answer/ANS00066241/
Thanks for taking the opportunity to review your Samsung Galaxy Book3 360. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Check out the article titled, "Cannot connect Samsung PC to internet" for some simple troubleshooting steps that you can take to help resolve what you have been experiencing with your connectivity. "Use Samsung Notes on your Samsung PC" is another informative article that you may find beneficial in resolving your recent experience. If you would like any additional assistance and/or help with troubleshooting your Galaxy devices, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109558/#cannot-connect-to-wireless-network
https://www.samsung.com/us/support/answer/ANS00066241/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on September 15, 2023
Posted by: Carltheone17
[This review was collected as part of a promotion.] I would use it for texting and gaming and other fun things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on September 16, 2023
Posted by: LALA86
[This review was collected as part of a promotion.] Sleek and functional easy to find icons and image quality really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!!!!!!!!
on September 18, 2023
Posted by: Blibum
[This review was collected as part of a promotion.] I use my computer for work and for school and for some light gaming I got the i9/rtx 4070 combo premium machine. Built well. I love everything about this computer it's a top of the line machine. Obviously must be plugged in and used with a cooler for ultra performance but this thing blows many others right out of the water. The screen is absolutely jaw droppingly amazing beautiful colors and a good 120hz refresh rate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing love it
on September 20, 2023
Posted by: Inferno3213
[This review was collected as part of a promotion.] Love it for gaming. It's awesome for gaming and for streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the high speed contrast it has
on September 20, 2023
Posted by: Spongebob
[This review was collected as part of a promotion.] I mainly use my Samsung device for gaming and streaming my phone is great for playing call of duty mobile it has such good graphics and never has any lag
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy!!!
on September 24, 2023
Posted by: Donald
[This review was collected as part of a promotion.] I like the look, very professional looking, easy to.
Value
5
Written by a customer while visiting Samsung US