Customer reviews from Samsung US
Samsung - Galaxy Book3 Pro 360 2-in-1 16" 3K AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory -512GB SSD - Beige
Average customer rating
4.8
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
125
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
2
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy Book3 Pro 360 2-in-1 16" 3K AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory -512GB SSD - Beige
Customer Rating
5
The best laptop I have ever owned.
on February 17, 2024
Posted by: gmadk
from Upstate, NY
Expertise:Expert
This is by far the best laptop I have ever owned. Everything about design, build quality, speed, and how quiet it is - it is all 5 stars for me. I have owned many of high performance laptops, this one takes the cake. I hope they continue designing updated models just like this one and I will continue buying them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome computer.
on February 18, 2024
Posted by: Suzues
[This review was collected as part of a promotion.] I am using the computer for writing my journal and managing finances.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This 8s the best laptop ever had
on February 18, 2024
Posted by: shayshay
[This review was collected as part of a promotion.] I use it for daily activities such as, watching movies, playing games, music and also doing business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy book3 is good
on April 17, 2024
Posted by: Ilikemovie35029483
I like Galaxy Book3 Ultra model, I've been using it but it is good!
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing laptop by Samsung!
on April 27, 2024
Posted by: LiamT
from Los Angeles , California
Expertise:Expert
This laptop is a beast! It can handle just about anything you throw at it. With 14 cores and 20 processors it is great for most tasks. Using it for gameplay is great as well with a nice 120ghz refresh rate on the screen. Battery life is anywhere from 5+1/2 hours to 7 hours with normal use. This is a premium laptop and looks and feels great to type with. I love that I can use my Samsung phone alongside this laptop with my other Samsung products. Using the PhoneLink feature is amazing as I can text or use my social sites directly with that so when I am working I don't miss anything and I can actually use all of the apps built into my phone with that or with Samsung Dex. Samsung has done a great thing with this laptop. The fan noise is also not a problem and is significantly less noisy than most laptops with normal use. Overall I gave a 4/5 stars as this is a near perfect laptop but I wish the batter would last a little longer but even with that it is still worth it to me and it is my daily use laptop.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, I really love this laptop!
on February 21, 2025
Posted by: globalidah0an
from Utah, USA
Expertise:Intermediate
Highlights:
-Lightweight
-Nice overall
-Build quality is pretty good
-It gets pretty bright
-Ports are divorce and very welcome until we transfer entirely to USB C
-I was concerned the screen wiggle would bother me but honestly haven't even noticed, so that was nice
-SIZE! I came from a 12 in Surface, and that extra space is drastically better and makes all the difference for productivity. Same with keypad
-Lightweight
-Nice overall
-Build quality is pretty good
-It gets pretty bright
-Ports are divorce and very welcome until we transfer entirely to USB C
-I was concerned the screen wiggle would bother me but honestly haven't even noticed, so that was nice
-SIZE! I came from a 12 in Surface, and that extra space is drastically better and makes all the difference for productivity. Same with keypad
Pain points:
-Fingerprint magnet (esp screen)!
-Bezels and keyboard are black, which isn't a deal breaker per se, but it does take away from the aesthetic
-Screen is super glossy
-Sensor is fingerprint not face. Which isn't bad, but I missed it
-Metal chassis is FREEZING in colder weather. If you need/want to work outside in slightly cooler temps, this laptop is not comfortable to use at least initially
-Weirdly, they decided to put the trackpad off center to the left
-Build quality: there was one issue a couple months in where the hinge and screen parted ways ever so slightly, when no one was near it and my kids weren't around. But Samsung was gracious and replaced it for free.
-Would have liked to have an integrated S Pen like one of the earlier Samsung laptops I had but not a deal breaker as it still works with the included S Pen. That it is included was nice too.
-Would have liked to see at least 1 more USB C port but everyone seems to be going minimalist nowadays.
-Fingerprint magnet (esp screen)!
-Bezels and keyboard are black, which isn't a deal breaker per se, but it does take away from the aesthetic
-Screen is super glossy
-Sensor is fingerprint not face. Which isn't bad, but I missed it
-Metal chassis is FREEZING in colder weather. If you need/want to work outside in slightly cooler temps, this laptop is not comfortable to use at least initially
-Weirdly, they decided to put the trackpad off center to the left
-Build quality: there was one issue a couple months in where the hinge and screen parted ways ever so slightly, when no one was near it and my kids weren't around. But Samsung was gracious and replaced it for free.
-Would have liked to have an integrated S Pen like one of the earlier Samsung laptops I had but not a deal breaker as it still works with the included S Pen. That it is included was nice too.
-Would have liked to see at least 1 more USB C port but everyone seems to be going minimalist nowadays.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This laptop doesn't last
on September 26, 2025
Posted by: Lisiinak
from Anchorage, AK
Expertise:Intermediate
It's been a great laptop for a little over a year. Very user friendly and I was happy with the performance. Unfortunately, after about a year, the buttons started wearing out.
First, the right 'Shift' button wore out, then the 'Enter' button and now, the left 'Shift' button is also wearing out. You have to hit several times and with some effort to get them to work. My laptop is less than 3 years old and I'm looking at replacing it :(
This was not a great investment
First, the right 'Shift' button wore out, then the 'Enter' button and now, the left 'Shift' button is also wearing out. You have to hit several times and with some effort to get them to work. My laptop is less than 3 years old and I'm looking at replacing it :(
This was not a great investment
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Howdy Lisiinak, Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Book3 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Malfunctioning keys on your Galaxy Book3 360 can be due to debris or physical obstructions. Please try restarting your PC, update the keyboard drivers, or reset your keyboard settings if what you've described persists. Please feel free to check out the resources below to help resolve what you may be experiencing with your PC. If you have any questions or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software, apps, and drivers on your Samsung PC
https://www.samsung.com/us/support/answer/ANS10001472/
Written by a customer while visiting Samsung US