Customer reviews from frigidaire.ca
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.5 out of 5
4.5
(217 Reviews)
Open Ratings Snapshot
Rating breakdown 217 reviews
5 Stars
152
4 Stars
45
3 Stars
12
2 Stars
3
1 Star
5
91%of customers recommend this product. 
(
192 out of 211
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5 out of 5
5
The flat top makes cleaning so simple.
on April 25, 2025
Posted by: Joe2655
It's as easy to operate as it is to clean. Love the configuration of the burners and the fact the top is flat. Haven't had a chance to use all the oven features yet but looking forward to it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3 out of 5
3
Works well for cooking and baking, but...
on April 26, 2025
Posted by: Cathq
Our new electric range works well for cooking and baking, but NOT for cleaning the glass top. We followed all instructions including using specific cream cleanser and nothing works. Ordinary cooking stains remain regardless of effort. Our 20+ year old stove top came clean every time. This is very frustrating. Also, the lights behind the dials prevent you from seeing the dial numbers. An unwelcome and needless feature.
No, I would not recommend this to a friend.
Response from frigidaire.caBy ChristianOnline Outreach SpecialistMay 2, 2025
Thank you for your detailed feedback. We’re glad to hear your range performs well for cooking and baking, but we’re sorry the glass cooktop cleaning experience has been frustrating and that the backlit dials are making it harder to read the settings. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards, 

Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features on this stove
on April 26, 2025
Posted by: Sherilyn
Great features. I still haven’t gone through everything to see how it all works. Love the bridge feature on the stove top, as well as the cook time option for baking as it stops the oven for you!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features
on April 27, 2025
Posted by: Kakadi
We bought it last month and we love the air fyer and self cleaning features
Written by a customer while visiting frigidaire.ca
Customer Rating
3 out of 5
3
average stove
on April 29, 2025
Posted by: Boyechko
the oven control lights up when you just whipping the stove top very annoying.When you turn the dials for the stove top a light comes on the dial them and this blinds you from seeing the numbers. The oven stinks when you use the broil. The stove is a disappointment especially the price we paid!
No, I would not recommend this to a friend.
Response from frigidaire.caBy ReedOnline Outreach SpecialistMay 5, 2025
Hello Boyechko! Thank you for sharing your experience. We're sorry to hear that you've found several aspects of the stove frustrating—from the oven control lighting up during cleaning, to the dial lights obstructing visibility, and the unpleasant odor when using the broil function. We understand how disappointing this can be, especially given the investment made. Your feedback is truly valued. If you need further assistance, feel free to contact us via live chat at Frigidaire.ca or by phone at 1 (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
I like some of the features but I still have to learn to navigate them all.
on May 5, 2025
Posted by: M P D
I bought it less than a month ago I still need to learn some more of the features
I would recommend this to a friend!
Response from frigidaire.caBy RuthOnline Outreach SpecialistMay 5, 2025
Hello there. It’s totally understandable! New appliances can have a learning curve, especially with all the features they pack in. If you ever need any guidance on how to make the most of those features or need help troubleshooting, feel free to ask. I'm sure once you get the hang of it, you'll love how efficient and convenient everything is! Feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3 out of 5
3
Disappointing for a Frigidaire Gallery.
on October 6, 2025
Posted by: Brian B
We have model GCFE306CBFE electric range purchased in Feb. 2025, when setting the timer for example to 60 minutes when that time is up it switched the oven off when we need it to stay on for a little longer.
Also the control knobs can be turned on very easily by accident.
Also unable to purchase percaline oven racks as we had before on our Frigidaire range.
No, I would not recommend this to a friend.
Response from frigidaire.caBy ReedOnline Outreach SpecialistOctober 8, 2025
Hi Brian B, we appreciate you reaching out and sharing your experience with your Frigidaire range, model GCFE306CBFE. We’re sorry to hear about the concerns you’ve encountered and completely understand how inconvenient this must be. Please note that when the timer is set on your range, it functions as a minute timer only and does not control the oven’s operation. However, if the oven is turning off once the timer expires, we recommend verifying that the “Cook Time” or “Delay Start” features are not being used instead, as these options automatically end the cooking cycle when the programmed time runs out. Try setting the timer independently from the oven cooking functions to see if the oven continues operating as expected. Regarding the control knobs, we understand your concern. To help prevent accidental activation, you may consider using child safety knob covers that are compatible with your model—these can be found at most home improvement or online retailers. As for the porcelain-coated racks, we sincerely apologize for the inconvenience. At this time, they may not be available for this particular model. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1 out of 5
1
Poor quality
on December 15, 2025
Posted by: Disappointed user
To be paying for so much on a stove, I expected better quality. Had 2 stoves with the same issue and ready to just cancel it all and go with another brand. The ceramic glass would be flushed on the left side but the right side is raised where you can slide your fingernail through and if you press on the front panel on the right it is loose and hits against the glass.
Response from frigidaire.caBy MariaOnline Outreach SpecialistDecember 17, 2025
We’re very sorry to hear about the issues you’ve experienced with your stove. We completely understand your frustration, especially after encountering the same problem with multiple units. The quality and performance you expect from Frigidaire are very important to us, and we want to help resolve this situation for you.

Please reach out to us directly so we can review your case and determine the best solution. You can connect with us through Live Chat at Frigidaire.ca or call our customer care team at 1-(800) 265-8352, Monday through Friday from 8:30 AM to 8:00 PM EST. Our team is ready to assist you and ensure your concerns are addressed. We appreciate your feedback and the opportunity to make this right. - Maria
Written by a customer while visiting frigidaire.ca
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