Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Built-In Electric Cooktop - Black Stainless Steel
Average customer rating
4.5
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 36" Built-In Electric Cooktop - Black Stainless Steel
Customer Rating
5
Cooktop looks and operates well.
on November 5, 2025
Posted by: Cooktop good indicators
[This review was collected as part of a promotion.] Cooktop is easy to use and like the indicator lights on the cooktop when running and hot. Difficult to clean well though.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 6, 2025
Thank you for taking the time to share your feedback. We’re so glad to hear that you’re enjoying the ease of use of your cooktop and find the indicator lights helpful for safety and convenience. It’s great to know those features are making a positive difference in your cooking experience.
We’re sorry to hear, though, that you’ve found it difficult to clean. We understand how important it is to keep your cooktop looking its best, and we’d be happy to provide you with some cleaning tips or recommendations based on your specific model and cooktop surface type.
Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
When you contact us, please have your model number ready so we can provide you with the most accurate care and maintenance guidance. - Maria
We’re sorry to hear, though, that you’ve found it difficult to clean. We understand how important it is to keep your cooktop looking its best, and we’d be happy to provide you with some cleaning tips or recommendations based on your specific model and cooktop surface type.
Please reach out to us directly so we can assist you further. You can connect with one of our specialists through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
When you contact us, please have your model number ready so we can provide you with the most accurate care and maintenance guidance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 22, 2025
Posted by: Jmaldonado
[This review was collected as part of a promotion.] It gets hot instantly and the knobs continue to light up as long as the stove in hot which like
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 24, 2025
Hello Jmaldonado!
Thank you for sharing your feedback on your Frigidaire Gallery 36" Electric Cooktop, model GCCE3670AS! We’re glad to hear you’re enjoying the quick heating and the safety feature with the knobs lighting up when the cooktop is hot. We truly appreciate you choosing Frigidaire and hope it continues to make cooking convenient and enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 36" Electric Cooktop, model GCCE3670AS! We’re glad to hear you’re enjoying the quick heating and the safety feature with the knobs lighting up when the cooktop is hot. We truly appreciate you choosing Frigidaire and hope it continues to make cooking convenient and enjoyable!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Where everyday cooking meets intentional design
on March 20, 2026
Posted by: Amy2073
[This review was collected as part of a promotion.] Our Frigidaire 36” Electric Cooktop was an upgrade we chose for our new build—and it’s one we love using daily.
Smooth, responsive, and easy to clean, it makes cooking feel effortless. The quick heat-up alone is a game changer for busy days.
Sleek and modern, it blends seamlessly into our kitchen—giving that Serenity Place energy. 🤍
Sleek. Intentional. Elevated.
#SerenityPlace #NewBuildJourney #KitchenUpgrade #Frigidaire #ModernKitchen #LuxuryLiving #HomeDesign
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Amy2073!
Thank you for taking the time to share such a glowing review of your new Frigidaire 36” Electric Cooktop! We’re thrilled to hear that it’s making your daily cooking experience effortless and enjoyable.
It’s wonderful to know that the smooth, responsive surface and quick heat-up feature are helping save time on busy days. We’re also delighted that the sleek design complements your kitchen so beautifully, creating the serene, elevated atmosphere you envisioned.
Hearing that our product enhances both your cooking and your kitchen space is incredibly rewarding. Thank you for choosing Frigidaire—we hope your cooktop continues to bring ease, style, and inspiration to your kitchen for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for taking the time to share such a glowing review of your new Frigidaire 36” Electric Cooktop! We’re thrilled to hear that it’s making your daily cooking experience effortless and enjoyable.
It’s wonderful to know that the smooth, responsive surface and quick heat-up feature are helping save time on busy days. We’re also delighted that the sleek design complements your kitchen so beautifully, creating the serene, elevated atmosphere you envisioned.
Hearing that our product enhances both your cooking and your kitchen space is incredibly rewarding. Thank you for choosing Frigidaire—we hope your cooktop continues to bring ease, style, and inspiration to your kitchen for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Electric Cooktop
on May 19, 2026
Posted by: DynoDeb
[This review was collected as part of a promotion.] I'm very happy with my electric cooktop. It cooks very efficiently, is easy to operate, and cleans up easily. My only complaint is that the white "on" light on the middle knob will not shut off. A replacement part has been ordered, so I'm looking forward to it functioning properly soon.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 21, 2026
Hi there. Thank you for your feedback—we’re glad to hear you’re enjoying your Frigidaire electric cooktop’s performance, ease of use, and cleanup.
We’re sorry about the issue with the “on” indicator light. Since you’ve already arranged a replacement part, that should help resolve it. If the issue continues afterward, please reach out so we can assist further. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re sorry about the issue with the “on” indicator light. Since you’ve already arranged a replacement part, that should help resolve it. If the issue continues afterward, please reach out so we can assist further. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 25, 2026
Posted by: TT71
[This review was collected as part of a promotion.] Looks good, easy to clean- only thing I am still getting used to is a slightly slower heat up time and feeling the need to cook at a higher heat to get results I’m looking for.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your appliance looks good and is easy to clean. We also appreciate your comments regarding the heat-up time and the need to adjust cooking temperatures, and we understand it can take some time to get used to those performance differences compared to your previous unit.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com