Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Built-In Electric Cooktop - Black Stainless Steel
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 36" Built-In Electric Cooktop - Black Stainless Steel
Customer Rating
5
I love my new Frigidaire stove top!
on January 25, 2025
Posted by: Skinny Man
[This review was collected as part of a promotion.] I bought this stove top to replace the Viking stove top that I had! I am very, very happy with it! It is very easy to control the temperature and has been extremely consistent and a pleasure to cook on it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic choice!
on February 28, 2025
Posted by: Happy in Missouri
[This review was collected as part of a promotion.] Beautiful, efficient and fun to have in the house! You can’t go wrong with the performance and luxurious feel.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 8, 2025
Posted by: My Frigidaire cooktop
[This review was collected as part of a promotion.] Love the look and the sizes of the burners. It is a little difficult to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love
on March 28, 2025
Posted by: Jacimichelle
[This review was collected as part of a promotion.] We love our new cooktop!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2025
Posted by: Kdk76
[This review was collected as part of a promotion.] The cooktop works great! Easy to use and looks great in my kitchen.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 12, 2025
Thank you for your great review! We’re so happy to hear that your cooktop is working great and that it’s not only easy to use but also looks fantastic in your kitchen! It’s always wonderful when a product blends both functionality and style seamlessly.
If you have any specific questions or want tips on getting the most out of your cooktop, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any specific questions or want tips on getting the most out of your cooktop, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop looks nice
on August 11, 2025
Posted by: Oldlady2
[This review was collected as part of a promotion.] We just had this cooktop installed, and it looks great. The knobs are easily accessible and user-friendly. So far, it cooks perfectly. Easy to install.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2025
Hi there! We’re happy to hear your new cooktop looks great, is easy to use, and is performing perfectly. Thanks for sharing your experience and for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Elegant and Functional
on September 17, 2025
Posted by: ACWesbey
[This review was collected as part of a promotion.] This cook top is very easy to use and heats up fast.
I also like the lights under the knobs that remind you when the glass top is on.
I also like the lights under the knobs that remind you when the glass top is on.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re glad to hear your cooktop has been easy to use and that you’re enjoying the quick heating and helpful knob lights for safety. If you need any further assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
FRAGILE WILL BREAK
on November 1, 2025
Posted by: unhappy_customer2
Extremely fragile. Avoid if you can. We are unfortunately stuck with the 36" size and now buying our second one because the first one cracked from a mini crock pot lid tapping the edge of the cook top. Wish companies didn't make complete crap these days.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your feedback. We’re very sorry to hear that your cooktop cracked and understand how frustrating that must be, especially when you’re replacing it for a second time. Your experience does not reflect the quality we aim to provide, and we regret the inconvenience this has caused.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com