Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Electric Cooktop - Black Stainless Steel
Average customer rating
4.8
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
84
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Gallery 30" Built-In Electric Cooktop - Black Stainless Steel
Customer Rating
5
Cooktop Heaven
on June 29, 2024
Posted by: Wentshopn
[This review was collected as part of a promotion.] this is my second time having Frigidaire gallery appliances. The cooktop is absolutely wonderful. It cleans well and is easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome cooktop
on July 4, 2024
Posted by: WJoS
[This review was collected as part of a promotion.] Loving my new glass cooktop. Heats up quickly. The best feature is the knobs glowing after you turn off the burner so you k ow which one is hot.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new kitchen with the Electric Cooktop
on July 21, 2025
Posted by: DM Taft
[This review was collected as part of a promotion.] Just installed a week ago. I am so happy with my new cooktop. It shows white light when the burn is working and red when the burn is off but still hot after shut off until is cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love stove top
on August 14, 2025
Posted by: Carla 64
[This review was collected as part of a promotion.] Looks so nice in my kitchen, easy to clean and cooks nicely.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re glad to hear your appliance looks great in your kitchen, is easy to clean, and cooks nicely. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great, fits perfectly, needs work on tie down brackets
on October 12, 2025
Posted by: PhillllR
[This review was collected as part of a promotion.] I bought this cooktop to replace a very old one where replacementvparts are no longer available. The cooktop, as stated, fit perfectly in the existing opening. It also looks really great. I appreciated the small bottlebif ceramic glass cleaner packaged with thebunit. Installation was simple with the exception of the tie down brackets. Firstly, the screws provided to attach the brackets to the counter under-material were a specialty screw (not slotted, Phillips, or square drive, so I replaced with pan-head d6 woodscrews. Second, the screws to attach the bracket to the underside of the unit are far too short with heads smaller than the slot in the bracket. Longer screws and washers are required. More importantly, there is absolutely no tolerance in the holes on the underside of the cooktop (I tried dry fittingbthe screws into the holes before final installation and it was barely possible. Bottom line, this part of the installation was a flop. It's not a huge deal, but an untied-down unit can shift especially if your opening is on the larger side.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 14, 2025
Thank you for taking the time to share your detailed feedback, PhillllR. We're happy to hear that your new Frigidaire cooktop fits perfectly in your existing space and that you’re pleased with its appearance. We're also glad the included ceramic glass cleaner was a helpful touch we love including little extras that make setup and care easier.
We do want to sincerely thank you for your comments regarding the tie-down bracket installation. We understand how frustrating it can be when hardware doesn’t meet expectations, and we truly appreciate you highlighting the challenges with the screw types, lengths, and fit. Your insight is incredibly valuable and will be shared with our product development team to help improve future installation experiences.
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out. You can join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are always here to assist.
Thank you again for choosing Frigidaire, and we hope you enjoy your new cooktop for years to come! - Maico
We do want to sincerely thank you for your comments regarding the tie-down bracket installation. We understand how frustrating it can be when hardware doesn’t meet expectations, and we truly appreciate you highlighting the challenges with the screw types, lengths, and fit. Your insight is incredibly valuable and will be shared with our product development team to help improve future installation experiences.
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out. You can join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are always here to assist.
Thank you again for choosing Frigidaire, and we hope you enjoy your new cooktop for years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 12, 2023
Posted by: girlie75
[This review was collected as part of a promotion.] I purchased the 30 inch Frigidaire Cooktop, and I must say it has added much beauty to my kitchen. I love that it is easy to clean and functional.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smooth top
on April 28, 2023
Posted by: Bishoprlc
[This review was collected as part of a promotion.] I love the way it looks and how easy it is to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on May 3, 2023
Posted by: RFSR
[This review was collected as part of a promotion.] Glad we chose this cooktop. Very nice!
Written by a customer while visiting frigidaire.com