Customer reviews from frigidaire.com
Frigidaire - Gallery 30 inch Built-In Electric Cooktop - Stainless Steel
Average customer rating
4.8
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
67
4 Stars
12
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Gallery 30 inch Built-In Electric Cooktop - Stainless Steel
Customer Rating
5
Love it!
on November 5, 2024
Posted by: JohnMarkCookTop
[This review was collected as part of a promotion.] Really modern and cool looking and heats up fast and super friendly. Takes some time to cool down, but keeps you notified that it is hot while it is cooling.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Middle burner or knob/ switch gone out in less than 9 months
on November 9, 2024
Posted by: PaulK1971
Installation was easy and no problem. After less than 9 months, the knob/switch does not work or burner in the middle does not turn on. The other four still work, turn on and white LED indicates being on, turn off and red LED indicates still being hot. The middle does nothing. I've made sure to remove the knobs and make sure there is nothing underneath them that may have got in there, all of them look as good as new. I registered the model and serial number under my name, as the landlord replaced the ancient one with this one on February 16, 2024. I am just surprised it has suddenly and completely stopped working in the middle burner.
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 11, 2024
Hello, PaulK1971. Thank you for your review and for letting us know about the issue with the center burner. We’re glad to hear the installation was straightforward, but we’re sorry to learn that the middle burner isn’t functioning as expected. We know how important it is to have customer service you can count on, and we want to help make this right. Kindly check an email from us, and we should continue assisting you further through it. You can also reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as expected / advertised
on November 29, 2024
Posted by: Chef M64
Recently replaced an old stove top with this new Frigidaire. We’ve used it only a few times, but it seems to be working fine. One cautionary tale: the guys who delivered it and were supposed to install it, determined that we had an aluminum to copper connection and refused to deal with that. So I had to hire an electrician who ran a new circuit. Bottom line - this turned out to be a costly replacement. Not Frigidaire‘s fault, but something to keep in mind if you are looking to replace your appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks just like the pictures
on December 1, 2024
Posted by: 1st time heating up water
[This review was collected as part of a promotion.] Looks good and works well so far. My only issue is that it seems too heat up a little more slowly than the cooktop it replaced. I love the 5 burners and was about to do spit off cooking for my Thanksgiving dinner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop
on December 3, 2024
Posted by: Bsmith155
I purchased this oven top. It was amazing. Cooking was so easy I had lots of space I would highly recommend this cooktop for anyone’s new home. Specially, a new couple very easy to work very spacious one of my favorite items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 5, 2024
Posted by: Toots70
[This review was collected as part of a promotion.] I love this cooktop, it’s awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this thing.
on December 30, 2024
Posted by: EmilyThom
[This review was collected as part of a promotion.] We upgraded from a much older glass top stove that role get way too hot too fast and wouldn’t cool in a reasonable amount of time. We’ve not had that issue with our new stovetop thankfully. It’s beautiful, has a large surface area, and heats/cools as it should!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop
on December 31, 2024
Posted by: AC92
[This review was collected as part of a promotion.] So far I am very happy with the look and performance of my new cooktop. It fit perfectly in the spot replacing my 30 year old cooktop.
Written by a customer while visiting frigidaire.com