Customer reviews from swann.com
Swann Home 8-Channel, 8 Camera Indoor/Outdoor Wired 4K UHD 2TB HDD DVR Security Camera, Surveillance System - White - White
Average customer rating
4.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Swann Home 8-Channel, 8 Camera Indoor/Outdoor Wired 4K UHD 2TB HDD DVR Security Camera, Surveillance System - White - White
Posted by: J McCall
Verified Purchase:Yes
Nice clear picture with sound.
Written by a customer while visiting swann.com
Posted by: Chris111111111
Verified Purchase:Yes
The system needs more instructions. A lot of the things on there i have to google it to know what it is or how to set it up. I'm just lost in the menus and sub menus. I just finally figured out how to have it to not lock every time I want to go into the settings. Instead of the mouse wheel scrolling through all cameras, I wish I could just use it to zoom in without having to push the zoom button first. The mask settings, I wish it didn't just black out everything, but just not send notifications for those areas. I'd like a paper manual please for the enforcer system.
Response from swann.comBy LV - Swann Team, March 31, 2025
Hello Chris111111111. Thanks so much for sharing your experience. We understand how navigating the menus and settings can feel a bit overwhelming at first, especially with so many features packed into the system. Your feedback on the zoom function and privacy mask settings is valuable, and we'll be sure to pass it along to our team for future improvements. If you’d like a paper manual, you can download and print it directly from our support page: https://support.swann.com. And if you ever get stuck or need guidance, feel free to email us at tech@swann.com. We’re here to help make the experience easier. Your feedback is important to us. LV - Swann Team.
Written by a customer while visiting swann.com
Customer Rating
5
Great product
on August 26, 2022
Posted by: Jim bobb
from Lousiana
[This review was collected as part of a promotion.] Our old system was lacking video quality and needed to be replaced. Got this set and installation was not too difficult. Set up was not too bad even though some may struggle with it. Video is better than previous set up too.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , September 14, 2022
Hello Jim Bobb,
Thank you for reaching out to us and sharing your feedback on our Enforcer™ 4 Camera 8 Channel 4K Ultra HD DVR Audio/Video Security System. We are glad to know that you are happy with your most recent purchase of our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback on our Enforcer™ 4 Camera 8 Channel 4K Ultra HD DVR Audio/Video Security System. We are glad to know that you are happy with your most recent purchase of our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. Here at Swann, we believe that there is always room for improvement. We will continue to launch updates to the firmware and application to help further improve your experience. If you have any feedback or things you feel could make your experience better, please let us know. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Perfect Deterrent
on September 1, 2022
Posted by: Firecild23
from Glouster , OH
Frequency of use:Daily
[This review was collected as part of a promotion.] Got This as part of new home defense with increase of crime and boy do they work. Unwonted bodies that come on my lawn first see this lights and if that first don't work being able to yell at them does. The system was easy to set up which I did in no time. Home fees more safe with these cameras making them great for someone who is on the go but worries about watching there home.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , September 20, 2022
Hello Firecild23,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. It is great to hear from your perspective on how we have since improved your sense of security. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk, and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: MarthaPa
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Posted by: Daddy4364
Verified Purchase:Yes
Great product for the price. Very easy to install. Once the lines were placed, installment took less than 10 minutes. Highly recommend
Response from swann.comBy LV, Customer Support , July 12, 2023
Thank you for taking the time to review our product. We appreciate your feedback. LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Perry M
Verified Purchase:Yes
These cameras are fantastic. They are much more than what I expected.Great buy!
Response from swann.comBy LV - Swann Team, December 19, 2024
Hello Perry M,
We’re delighted to hear that the cameras exceeded your expectations and that you’re happy with your purchase! If you need assistance or have any questions, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
We’re delighted to hear that the cameras exceeded your expectations and that you’re happy with your purchase! If you need assistance or have any questions, please email us at tech@swann.com.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com