Customer reviews from lenovo.com
Lenovo - ThinkPad P16 Gen 1 16" Notebook - Intel Core i7-12850HX - 16GB Memory - 512GB SSD - Storm Grey
Average customer rating
4.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
38
4 Stars
10
3 Stars
5
2 Stars
0
1 Star
7
88%of customers recommend this product.
(
36 out of
41)
Customer Reviews for Lenovo - ThinkPad P16 Gen 1 16" Notebook - Intel Core i7-12850HX - 16GB Memory - 512GB SSD - Storm Grey
Customer Rating
3
A Powerful Computer But Disappointing Reliability
on September 10, 2023
Posted by: Newyork212
from New York, NY
[This review was collected as part of a promotion.] I have had this computer for a year and I would say without hesitation that it is not ready for the C-Suite or any executive situation where you need a reliable machine. I purchased one of the top of the line models and while the power is remarkable for 3D modeling and rendering, the undependable nature, especially when participating in important meetings, has been a disappointment. Of primary concern is the computer freezing while in sleep mode and refusing to wake up, requiring a hard restart that can cause unsaved work to be lost, or delays starting time sensitive presentations. The computer will also free at the log-in page, denying the ability to enter a password or pin, a problem that also requires a hard restart. When paired with the top of the line, and very expensive ThinkPad Thunderbolt 4 Workstation Dock, the computer will frequently stop transmitting to additional monitors. If you have program windows open on the other monitors, sometimes you will not be able to see them on the laptop's screen when the additional monitors stop working, forcing you to unplug cables, turn the dock off and back on, or restart the computer.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dr Joseph Thomas
from Chambersburg, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Efficient, fast and comfortable machine.
This machine has a 16.5-inch screen. Now I do not need a monitor & its battery life is great, I do not need the charger for over 5 hours!!
This machine has a 16.5-inch screen. Now I do not need a monitor & its battery life is great, I do not need the charger for over 5 hours!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: bluesmetal
from Carbondale, IL, 62901, US
Verified Purchase:Yes
[This review was collected as part of a promotion.] There is a power Gpu/Cpu inside.
Whole laptop workstation is not heavy.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ashish_
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine. It is Ubuntu certified but you might have to wait before they iron out the support for nvidia-drivers in 22.04 LTS. Especially if you don't want to revert back to an older kernel as the 20.04LTS from factory comes with an older kernel.
Lenovo is very quick when is comes to providing support for ThinkPads so this should be resolved soon.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jason Bott
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brand new computer is extremely slow to power up. Much slower than even my 4 year older model. Biggest issue is that I have is for some unknown reason it does NOT charge when plugged in like it should, so the battery life drains to zero and it won't recharge. Errors that I'm not using the proper power source keep popping up when I log in, and I also purchased an alternate compatible source as well which gets the same error function. This laptop is extremely heavy as well, essentially an extremely overpriced paper weight at this point. Total piece of junk and disappointment considering its the 3rd consecutive Lenovo I've purchased. So disappointed!! Do NOT recommend.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Harold Malion
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great for business use as well as general use. Easy to use with very clear screen. Great product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Cheap keyboard
on September 19, 2023
Posted by: Bad keyboard
from Henderson,Nevada
Lenovo cut the size and quality of its excellent keytboard
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 19, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: FXA Architect
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thinkpad workstations has been my primary tool for our projects. 1st one was W500, then replaced by P50. When I looked for replacement for my P50, the first choice was P15 Gen2. Before I placed order, this Thinkpad P16(not Lenovo P16) came on youtube as new comer. I searched all avaible videos online, but not much review( I guess it was too new). even un-boxing videos are not that many.
Anyway, I need a new machine and I have to order one. Based on my trust with Lenovo on quality and performance, I ordered this one. I even recorded my un-boxing video, and I definitely will record some videos on using it on Revit on our projects. Order the better GPU, 4K monitor if you need best colors(like I do). I can see much better performance on Adobe app, too.
Anyway, I need a new machine and I have to order one. Based on my trust with Lenovo on quality and performance, I ordered this one. I even recorded my un-boxing video, and I definitely will record some videos on using it on Revit on our projects. Order the better GPU, 4K monitor if you need best colors(like I do). I can see much better performance on Adobe app, too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com