Customer Reviews for Napoleon - 22" Charcoal Kettle Grill with Cart Premium Cover - Black
Customer Rating
2
Nice looking but doesn't stay on.
on April 14, 2024
Posted by: farmgirl67
from Ohio, USA
Both grill and cover are less than a week old. Have not even used the grill yet, but the winds keep blowing the cover off. It's a very expensive sail. It looks nice and the clips are easy to use, but might be better if there was an attachment to the grill itself? I'm debating if it's better just to leave the cover off.
Response from napoleon.comBy Liane Team Napoleon, April 19, 2024
Hi! We are sorry that our Rogue Grill cover has not fully met your expectations. Thank you for sharing your experience so we can improve. We apologize that you are having issues with the wind and adjustable straps. We suggest that you relocate the grill to a different spot to avoid any wind-related issues. During hot and humid weather, it's better to keep your grill uncovered because a cover can trap the humidity inside and cause problems. If you're using a Napoleon cover, you don't need to worry as it's vented, allowing for better airflow around the grill and preventing humidity build-up. However, on rainy or snowy days, it's highly recommended that you use the cover to protect your grill from the elements. Thanks
Cover works well. It isn’t as heavy as cover that came with bbq when purchased. BBQ is on deck by bay which can be very windy. Concerned it may blow off in a big gale, which never happened with old cover
Response from napoleon.comBy Liane Team Napoleon, August 27, 2024
We appreciate your feedback and the insights you have shared with us. Your input is highly valuable to us as we continually strive to enhance our products. We regret to learn that our product fell short of your expectations. I would like to inform you that our covers are equipped with straps designed to secure them underneath the side shelves, ensuring a snug fit and reducing the risk of being blown away by the wind. Thanks
Design should be designed with tie-down at the bottom (weather-proof lace-ties through reinforced eyelets) to prevent wind from lifting the cover off --- essential for balconies.
Written by a customer while visiting napoleon.com
Customer Rating
1
disintegrates, it is designed to deteriorate fast
on November 10, 2024
Posted by: J123
This cover does not last and it disintegrates under sun and snow. You need to replace it every other year.
Response from napoleon.comBy Liane Team Napoleon, November 15, 2024
Hi! Thank you for sharing your review. We are sorry to hear that the product did not meet your expectations. Your feedback is important to us and will help us improve our products. I apologize for the issue with your cover disintegrating; this is quite unusual since our covers are made from heavy-duty, water-resistant fabric that should not crack or develop mold. We have also made enhancements to the UV inhibitors to provide superior fade resistance. Since our Napoleon grills are outdoor appliances, the cover is intended primarily to protect against extreme weather conditions. Thanks
If I may borrow the spirit of Shakespeare to express my admiration for my Napoleon BBQ cover:
"They say they love the rain, yet rush to open an umbrella. They profess their love for the sun, yet retreat to the shadows. They speak fondly of the wind, yet swiftly close the windows when it howls."
So often, we claim to love the elements—until they test us. And that’s exactly why I have such deep appreciation for my new Napoleon BBQ cover. It doesn’t just promise protection from the weather—it lives it, consistently and without compromise.
Whether it's enduring relentless rain, shielding against harsh sun, or withstanding gusty winds, this cover remains steadfast. Crafted from thick, durable material with just the right amount of flexibility, it hugs the grill securely, never cracking, never tearing. After numerous storms and scorching summer days, my grill remains pristine underneath—free from rust, fading, or wear.
In a world full of products that make promises but falter when it matters, the Napoleon BBQ cover is a rare exception. It holds true. It protects. It lasts.
If you're looking for more than just a cover—if you're seeking a loyal guardian for your grill—this is the one to trust. Just as words are easy but actions reveal truth, this cover speaks volumes through performance alone.