Customer reviews from whirlpool.com
Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Average customer rating
3.9
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
101
4 Stars
36
3 Stars
23
2 Stars
8
1 Star
24
71%of customers recommend this product.
(
83 out of
117)
Customer Reviews for Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Customer Rating
2
Disappointing
on April 23, 2024
Posted by: Bethy
[This review was collected as part of a promotion.] This oven does not heat to the temperature it is set. It’s about 50 degrees cooler. Also, the touch screen used to set the oven temperature is very hard to use. It must be touched several times to engage. My old oven was a Whirlpool, and it was great. It lasted 20 years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 524007.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use & intuitive
on April 17, 2024
Posted by: userSC
[This review was collected as part of a promotion.] I am really enjoying the simplicity of the selection panel & the temperature has been fully accurate.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Oven
on April 10, 2024
Posted by: Neda
(This review was collected as part of a promotion.) I love my new oven with air fry when connected it's great and very easy to use! will recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very efficient
on April 8, 2024
Posted by: Dorothy
from Tomball, TX
[This review was collected as part of a promotion.] It is perfect does my baking in great time. I love the way it bakes my food
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on April 5, 2024
Posted by: Rollo
from Aylett VA, 23009
[This review was collected as part of a promotion.] This was put into my new home. Looks and works great.
I am having issues with connecting it to wifi
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I don't recommend
on April 4, 2024
Posted by: cj14
from texas
[This review was collected as part of a promotion.] hard to set the cooking times as you have to apply the exact amount of pressure to the touchpad. I had to download the app and set the cook times on the phone which is pretty inconvenient. I had a 25yr old friend try it also and he said it's not user friendly so this has nothing to do with being a Boomer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 513951.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Door closed while broiling
on March 29, 2024
Posted by: Janene
from Colfax, CA
[This review was collected as part of a promotion.] Love everything so far. I haven’t tried every cooking method yet (airfryer or convection). My only complaints so far are: no manual except online. And in the manual, it never said that you have to leave the door “closed” when broiling. We thought the broiler was broken. Every oven I’ve ever owned (I’m 70 years old), you always were told to leave the door open a crack during broiling. Finally figured it out watching some YouTube videos on newer ovens.. Since then a lot of other people with new ovens, told us they had the same thing happen. The broiler turns off every time you open the door. Glad we figured it out before the repair came out!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on March 27, 2024
Posted by: Hjhju
[This review was collected as part of a promotion.] The lack of instructions is pathetic. It took forever to set the clock…well, find where you set it, because for some reason there isn’t a clock icon. It’s ridiculous to have only digital controls. You have to press items 5-6 times to get it to accept your choice. You need to take some lessons from Apple if you want to use digital controls! Also, the lack of an “off” button is a safety issue.. I had to search online and saw many individuals felt the same way. As a result, my first meal was cold. Overall, junk. I didn’t have a choice as this was in a new home, and now I’ll have to hope I can find a replacement that fits or buy a toaster oven..both a waste of my money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Please visit this link to download a cpoy of the control guide for your model oven. http://spr.ly/6426ZkiLG
Please visit this link to download a cpoy of the control guide for your model oven. http://spr.ly/6426ZkiLG
Written by a customer while visiting whirlpool.com