Customer reviews from whirlpool.com
Whirlpool - 30" Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Average customer rating
3.9
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
98
4 Stars
35
3 Stars
23
2 Stars
8
1 Star
24
70%of customers recommend this product.
(
81 out of
115)
Customer Reviews for Whirlpool - 30" Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Customer Rating
1
Faulty oven
on September 15, 2024
Posted by: Mike 1
from Wickenburg Az. 85390
[This review was collected as part of a promotion.] We moved into our new house on July 18th, 2024. We discovered that the oven was flashing a message that wasn't listed in the manual. The oven wasn't working so we called Whirlpool to report it. Since we were leaving town shortly after the 18th they recommended that we call back to request assistance when we arrive back at our home. We call in again on September 5th to get a repair person to look at the oven. The repair company showed up on the 12th to look at the oven. At arrival, they didn't introduce themselves but ask to look at the oven. The repairman spent about a half hour working on the oven, then stated the U I board is out and it may take up to 4 weeks to get the part to fix the oven. The repairman left without leaving a card but said he would contact us, haven't heard a thing since he left. We would like the unit replaced now! Waiting for a replacement part that would take 4 weeks or may not come at all is unacceptable. We need a oven in our new home immediately. Please advise.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 593809.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Failed control board
on September 25, 2024
Posted by: Bad board 6/24
[This review was collected as part of a promotion.] Purchased in builder home May 2024. Control board failed June 2024 which you replaced. Wish it had additional function display
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great wall oven!
on October 3, 2024
Posted by: kandik4528
[This review was collected as part of a promotion.] I bought this in August and have enjoyed using it. It has multiple settings and is easy to use.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 8, 2024
Posted by: Pw123
[This review was collected as part of a promotion.] Product meets the expectations and works good. It would be better if we can use the air fry feature from the oven itself, instead of using it through app.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Touch is not intuitive.
on October 9, 2024
Posted by: None
[This review was collected as part of a promotion.] The touch is not as intuitive and you have to download the app to connect to your WiFi. I just won’t use it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #605824.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #605824.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on October 14, 2024
Posted by: babs
[This review was collected as part of a promotion.] Great Wall Oven Love It!!! Would highly recommend
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sleek and advanced
on October 17, 2024
Posted by: Homey
[This review was collected as part of a promotion.] I am enjoying this oven so far. However, the touch screen can be a little too sensitive. Additionally, if there is any grease or oils on hands, you may have to keep touching until it detects. My worry is because it is very tech advanced, is how reliable and long the touch features will last before issues arise.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent atove
on October 23, 2024
Posted by: NAV90
from Nevada
[This review was collected as part of a promotion.] Purchased house with all appliances already installed. All whirlpool which is nice since they usually make a very good product. Stove is intelligent in design and function. Has soo many functions it's crazy, you can even operate it from your phone, connects to WIFI, Of course I didn't do either but nice to have if ever needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com