Customer reviews from whirlpool.com
Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Average customer rating
3.9
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
101
4 Stars
36
3 Stars
23
2 Stars
8
1 Star
28
70%of customers recommend this product.
(
83 out of
119)
Customer Reviews for Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Customer Rating
1
Very disappointed
on December 10, 2024
Posted by: Murph
[This review was collected as part of a promotion.] This came with our new home October 28 and we have been unable to set the clock or make
Anything work. Found manuals on line but not helpful. My wife asked for help from Whirlpool, but the reply was simply to refer to such and such a place in manual. Very disappointed that builder chose to install this oven.
Anything work. Found manuals on line but not helpful. My wife asked for help from Whirlpool, but the reply was simply to refer to such and such a place in manual. Very disappointed that builder chose to install this oven.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 12, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards.
To set the time on your Wall Oven:
On your controls panel, select the Tools Icon. This is on the right-hand side of the control and looks like two gears.
After selecting the Tools icon, scroll down within the screen until you find "Preferences".
Once you select Preferences, you will see several options. Choose "Times and Dates", scroll down, and choose "Time".
Then set the correct time of day. For example, if the time is 9:03 am, you would enter 0903 and then select set.
This information can also be found on page 4 in the Control Guide for your Range. For your convenience, we have included a link: https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
Also, we see that the Oven is Wi-Fi enabled. If you connect the appliance to Wi-Fi, the time will automatically set.
If you need assistance connecting your appliance, please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards.
To set the time on your Wall Oven:
On your controls panel, select the Tools Icon. This is on the right-hand side of the control and looks like two gears.
After selecting the Tools icon, scroll down within the screen until you find "Preferences".
Once you select Preferences, you will see several options. Choose "Times and Dates", scroll down, and choose "Time".
Then set the correct time of day. For example, if the time is 9:03 am, you would enter 0903 and then select set.
This information can also be found on page 4 in the Control Guide for your Range. For your convenience, we have included a link: https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
Also, we see that the Oven is Wi-Fi enabled. If you connect the appliance to Wi-Fi, the time will automatically set.
If you need assistance connecting your appliance, please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
We beautiful
on December 3, 2024
Posted by: Do not have a nickname
[This review was collected as part of a promotion.] I brought a new build home October 29, 2024 I love it’s kind of hard to use but iam learning
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the touch screen feature.
on December 1, 2024
Posted by: Bonita
from Sylacauga, Al
[This review was collected as part of a promotion.] I like the oven but was told it had an air fryer feature which it does not have!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible control panel and owner manual
on December 1, 2024
Posted by: CleeM
from Arvada, CO
[This review was collected as part of a promotion.] The oven and broiler operate fine. The manual that came with it and any online guide(s) were not that useful. Still don't understand the difference between regular bake and convection bake or regular broil and convection broil. It does not have high and low broil settings like my old oven and I have no idea if broil should be 450-500-550 degrees. The control panel touch screen sucks. It is hard to read (other than large time showing when not using) and it doesn't respond well to touch. I have tried soft touch and more forceful touch and often have to try a selection 2-3 times before it responds. Every time I open the door when baking or broiling such as to turn food over, an odd screen with number pad and word 'resume' appears. No place in manuals describes why or what to do. If I hit resume sometimes it goes back to setting and temp selected and sometimes not and I have to turn off and start over. It seems that it may be actually better to control oven over wi-fi via phone app than on the appliance itself. This is ridiculous.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633641.
For your convenience, we have included a link to the Cycle Guide, Quick Reference Guide, Owners Manual, and information on bake vs convection:
https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202205/quick-start-guide-w11553919-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202304/owners-manual-w11656312-revA.pdf
https://www.whirlpool.com/blog/kitchen/convection-vs-regular-oven.html
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633641.
For your convenience, we have included a link to the Cycle Guide, Quick Reference Guide, Owners Manual, and information on bake vs convection:
https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202205/quick-start-guide-w11553919-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202304/owners-manual-w11656312-revA.pdf
https://www.whirlpool.com/blog/kitchen/convection-vs-regular-oven.html
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on November 25, 2024
Posted by: MM87
[This review was collected as part of a promotion.] This works great. Good features. I haven't noticed any issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 11, 2024
Posted by: Pkjewell
[This review was collected as part of a promotion.] Moved into newly constructed home & used oven twice. Screen went black. Waiting for repair.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on November 1, 2024
Posted by: DASW
from Conroe, Texas
[This review was collected as part of a promotion.] I am really enjoying my new oven, it is really working out for my family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 31, 2024
Posted by: BillT
from Milton, DE
[This review was collected as part of a promotion.] Being using this oven for two months and love all the features. Easy to use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com