Customer reviews from whirlpool.com
Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Average customer rating
3.9
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
101
4 Stars
36
3 Stars
23
2 Stars
8
1 Star
25
70%of customers recommend this product.
(
83 out of
118)
Customer Reviews for Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Customer Rating
2
Terrible control panel and owner manual
on December 1, 2024
Posted by: CleeM
from Arvada, CO
[This review was collected as part of a promotion.] The oven and broiler operate fine. The manual that came with it and any online guide(s) were not that useful. Still don't understand the difference between regular bake and convection bake or regular broil and convection broil. It does not have high and low broil settings like my old oven and I have no idea if broil should be 450-500-550 degrees. The control panel touch screen sucks. It is hard to read (other than large time showing when not using) and it doesn't respond well to touch. I have tried soft touch and more forceful touch and often have to try a selection 2-3 times before it responds. Every time I open the door when baking or broiling such as to turn food over, an odd screen with number pad and word 'resume' appears. No place in manuals describes why or what to do. If I hit resume sometimes it goes back to setting and temp selected and sometimes not and I have to turn off and start over. It seems that it may be actually better to control oven over wi-fi via phone app than on the appliance itself. This is ridiculous.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633641.
For your convenience, we have included a link to the Cycle Guide, Quick Reference Guide, Owners Manual, and information on bake vs convection:
https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202205/quick-start-guide-w11553919-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202304/owners-manual-w11656312-revA.pdf
https://www.whirlpool.com/blog/kitchen/convection-vs-regular-oven.html
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #633641.
For your convenience, we have included a link to the Cycle Guide, Quick Reference Guide, Owners Manual, and information on bake vs convection:
https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202205/quick-start-guide-w11553919-revB.pdf
https://www.whirlpool.com/content/dam/global/documents/202304/owners-manual-w11656312-revA.pdf
https://www.whirlpool.com/blog/kitchen/convection-vs-regular-oven.html
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on November 25, 2024
Posted by: MM87
[This review was collected as part of a promotion.] This works great. Good features. I haven't noticed any issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 11, 2024
Posted by: Pkjewell
[This review was collected as part of a promotion.] Moved into newly constructed home & used oven twice. Screen went black. Waiting for repair.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 622270
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on November 1, 2024
Posted by: DASW
from Conroe, Texas
[This review was collected as part of a promotion.] I am really enjoying my new oven, it is really working out for my family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 31, 2024
Posted by: BillT
from Milton, DE
[This review was collected as part of a promotion.] Being using this oven for two months and love all the features. Easy to use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Slide in oven
on October 31, 2024
Posted by: Kac. C
from Idaho Bear Lake
[This review was collected as part of a promotion.] So far I love it it’s only a week old we just found out about the air fry you use the app to make it work pretty neat
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features. exactly as advertised
on October 25, 2024
Posted by: Akin & Mo
(This review was collected as part of a promotion.) We bought and have used this product for 2 months now and it is very good. Features are as advertised. Happy with the product.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent atove
on October 23, 2024
Posted by: NAV90
from Nevada
[This review was collected as part of a promotion.] Purchased house with all appliances already installed. All whirlpool which is nice since they usually make a very good product. Stove is intelligent in design and function. Has soo many functions it's crazy, you can even operate it from your phone, connects to WIFI, Of course I didn't do either but nice to have if ever needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com