Customer Reviews for Whirlpool - 30 inch Built-In Single Electric Convection Wall Oven with Air Fry When Connected - Stainless Steel
Customer Rating
1
Not Great
on February 27, 2025
Posted by: JhhjFU
Poor touch screen No instruction booklet Online instructions not complete Phone support lacking
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 4, 2025
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #686503. For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual: https://www.whirlpool.com/content/dam/global/documents/202306/control-guide-w11597500-revB.pdf https://www.whirlpool.com/content/dam/global/documents/202205/quick-start-guide-w11553919-revB.pdf https://www.whirlpool.com/content/dam/global/documents/202304/owners-manual-w11656312-revA.pdf We hope this information is helpful. Marie Q
[This review was collected as part of a promotion.] well my first time using my replacement oven and the "RESUME" feature shows up again. turns my oven off, still not sure of its function. thats one of the reasons why my original wall oven was replaced and discontinued I was told.
[This review was collected as part of a promotion.] Worst oven I have ever used, a piece of junk. Pre-heat indicator not accurate, wildly varying temps throughout the cook cycle. There is no way I would cook an expensive piece of meat in this thing. If I could return it I would.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 675357. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Worse oven ever! The clock runs 8 min fast. The touch screen is horrid and difficult to use and non responsive many times. No instructions provided. Took days to figure out how to set the time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 5, 2025
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven, please reach out to us directly via Facebook http://spr.ly/6428I68aE or Instagram http://spr.ly/6429I68a1. When responding please include your contact information and reference case #668282 For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual: http://spr.ly/6420I68aG http://spr.ly/6421I68aH http://spr.ly/6422I68ay We hope this information is helpful.
Bought this stove, hooked it up and it won't heat up. It's brand new, hasn't been installed 5 hours. Has power, links to wifi, everything working, except won't heat.
Response from whirlpool.comBy CA Social Care, January 28, 2025
Hello Randy! We are so sorry to hear about your Whirlpool oven. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your Review ID: 287839692. We look forward to hearing from you! -Alisha