Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Stainless Steel
Average customer rating
4.1
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
50
4 Stars
22
3 Stars
14
2 Stars
2
1 Star
9
84%of customers recommend this product.
(
56 out of
67)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Stainless Steel
Customer Rating
4
Complicated, but overall works well
on February 13, 2024
Posted by: misty33
from Cleveland, OH
[This review was collected as part of a promotion.] We had to replace our previous double oven and bought this product. It was difficult to connect to our internet because it does not recognize a 5G network--finally spoke to customer service, then our internet provider, rebooted the system and it began working. We also had a problem because the product needed a firmware update and wouldn't work properly until this was done--(how were we supposed to know that?). We've had it for about a week--after a few days the control panel just stopped responding to pressing for baking type, temp, etc. Since it was a Sunday and I had a group of people over and needed my oven --in desperation we turned off the power in the basement and rebooted the oven up--it started to work perfectly. Hope that is a one time glitch only. It takes a while to get used to how to operate the control panel--I've found myself with the bottom oven heating up when I thought I was adjusting the upper oven. Sometimes I wish I still had a simple double oven with dials... It seems to cook food well and it looks good in the kitchen. Cleaning cycle worked well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
excellent product
on February 13, 2024
Posted by: big jim
from Hollister ca
[This review was collected as part of a promotion.] I have used the for around 2 months & I love it ! The convection oven bakes with even heat & if you have wi-fi in your house it sends a notice on my phone that the oven is ready
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
NEEDED AN OPERATING MANUAL
on March 17, 2024
Posted by: Debbie
[This review was collected as part of a promotion.] Nice oven but no instructions with the oven or on line as to how to cook with the different features offered on the oven. Have to go to UTUBE!!! Why can't it just come with a booklet on how to cook different items with the convection option!!! An OPERATING MANUAL sure would have been nice!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 19, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features!
on March 20, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have only used my ovens once. It took almost twice the time to preheat as my old ovens. Once preheated, it was okay but my timing was off for serving dinner to company. I am pleased that one oven has air fry capability but disappointed that it is the top oven, which is harder to access than the lower oven. I expect to get use to it when I use it more, which probably won’t be until fall. I have set up but not used the smart features.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Happy With New Oven!
on March 27, 2024
Posted by: hms4814
from Palm Beach FL
[This review was collected as part of a promotion.] Very quick heating and nice even cooking, no hot spots!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Band motherboards
on March 29, 2024
Posted by: Wayne C.
[This review was collected as part of a promotion.] Although there have been no real issues with operation, thie is wht second time a new Whirlpool unit needed to have a motherboard replaced. Not a great way to start with a brand new appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the digital system.
on April 1, 2024
Posted by: Lisa205
[This review was collected as part of a promotion.] Our new oven is very user friendly and works great!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Donble Oven
on April 16, 2024
Posted by: Rick
from Baltimore, MD
[This review was collected as part of a promotion.] The ovens came with the new home. They look great and work well. The only complaint I have is that the keypad is less responsive than my previous oven.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com