Customer reviews from whirlpool.com
Whirlpool - 10.0 Total Cu. Ft. Double Wall Oven with Air Fry When Connected .- Fingerprint Resistant - Stainless Steel
Average customer rating
3.9
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
61
4 Stars
27
3 Stars
17
2 Stars
3
1 Star
16
79%of customers recommend this product.
(
62 out of
78)
Customer Reviews for Whirlpool - 10.0 Total Cu. Ft. Double Wall Oven with Air Fry When Connected .- Fingerprint Resistant - Stainless Steel
Customer Rating
3
Impress when working
on July 1, 2025
Posted by: Father's
[This review was collected as part of a promotion.] I bought it two weeks ago, I was please with it. Now I have mixed reviews about the oven, because the inner glass shatter while using it. I am waiting to get it repair. This is my assessment as of now .
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 1, 2025
Posted by: KAK71
from Bentonville AR
[This review was collected as part of a promotion.] Everything has been great. The old double wall oven was 26 years old. No trouble with it until control panel went out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too Bad
on August 16, 2025
Posted by: Bad DAY
[This review was collected as part of a promotion.] Oven broke after only 3 Months of use, then took three weeks to get a tech and order parts, not ideal for a new oven
Response from whirlpool.comBy Branded Team, Consumer Care, August 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 769387
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not user friendly!
on August 17, 2025
Posted by: Gree
from Dallas TX
[This review was collected as part of a promotion.] This oven came with the house so I had no choice in which brand/model to choose. I don't like the display at all. I can never be sure it's off after baking because it just doesn't say it's off! The time is extremely difficult to set and we believe when we did set it, it runs fast (compared to other clocks) I would never purchase this oven again. I would prefer the ability to just set the oven to "on", set the temp, and turn it off when I'm finished baking!
Response from whirlpool.comBy Branded Team, Consumer Care, August 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 769801
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Super Hot Oven Burns Food
on August 20, 2025
Posted by: MamaCandy
[This review was collected as part of a promotion.] The installation was nice. I replaced a KitchenAid wall oven with the whirlpool and everything fits without having to do any cabinet modifications. However, the oven itself is super hot and needs to be recalibrated. The while using the top oven, the bottom oven gets hot even when not in use. I am an good cook and I’m having problems with my food burning in the oven. It is definitely Something Wrong with the temperature control. I’ve used every method in the world to save my food without good results.
Response from whirlpool.comBy Branded Team, Consumer Care, August 21, 2025
Hello,
We value your time and would like to look into the concerns with the oven temperature of your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 772912.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with the oven temperature of your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 772912.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible appliance---do not purchase!!!!
on August 26, 2025
Posted by: Kathy R
from Fairview, TN
[This review was collected as part of a promotion.] If I could rate a "0" I would. This is the worst double oven that I have ever had and I have had several (Whirlpool and GE's) in my 40 years of marriage. From the very beginning of when we purchased our new home, a service tech had to be called. Neither oven would heat up properly (off by 70 degrees) nor could either hold a constant temperature. Two new control panels and two new sensors have been ordered to be replaced. That is not all, both ovens make a shrill whistling sound when heating up, when cooking, and while cooling down. Extremely annoying and should not be the norm!!!! I will never purchase a Whirlpool product again. I expected more from Whirlpool, but they make an inferior product. This is a defective appliance that I have to accept. Such a disappointment!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 27, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 785053.
We’re looking forward to hearing from you.
Marie Q
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 785053.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on September 4, 2025
Posted by: Mtcmay23
[This review was collected as part of a promotion.] I can’t connect to the Wi-Fi. I have 30 other devices connected to my mesh network with no issues. I also tried to register the oven with the phone number. They gave me which goes to a third-party. It took one hour. None of the information I gave the third-party to register persisted to Whirlpool’s databases. I called Whirlpool and they were able to help. Help me in 10 minutes. The whole process is a complete joke.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello, thank you for your review. We sincerely apologize for the concerns with connecting your Washer and Dryer and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591, Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh
on September 5, 2025
Posted by: Littlesavageaimee
from Utah
[This review was collected as part of a promotion.] Was so excited to have my first double oven and have been a bit disappointed. The interface on the screen is awful and doesn't press or slide easily and even changed my cook time once. Also the timer sound is horrible - I burnt my food once because I just plain couldn't hear it and the notification delayed on my phone. Also this oven definitely runs hotter than most other ovens, which I can now adjust for but initially was interesting to figure out. The app is it's main saving grace, and I wish we had other options with our builder as looking through these reviews I wouldn't have chosen this one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com