Customer reviews from whirlpool.com
Whirlpool - 30 inch Built-In Electric Convection Combination Wall Oven with Microwave and WiFi - Stainless Steel
Average customer rating
3.7
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
53
4 Stars
27
3 Stars
21
2 Stars
11
1 Star
16
65%of customers recommend this product.
(
43 out of
66)
Customer Reviews for Whirlpool - 30 inch Built-In Electric Convection Combination Wall Oven with Microwave and WiFi - Stainless Steel
Customer Rating
5
Works very well
on August 7, 2024
Posted by: Dr. S.
[This review was collected as part of a promotion.] Both microwave and oven are efficient and work well. One minor issue is that the clock keeps gaining time. But overall I am very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the digital display
on August 4, 2024
Posted by: KGRUEN
[This review was collected as part of a promotion.] We've had this just over a month and absolutely love it! Both the oven and the microwave are so easy to use, yet "high tech".
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good
on August 4, 2024
Posted by: MC5566
from Tacoma WA
[This review was collected as part of a promotion.] Works like it should but the controls take some time to get use to.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
TERRIBLE COMBINED UNIT.
on July 28, 2024
Posted by: Bobby
[This review was collected as part of a promotion.] The unit is only 4 years old. TERRIBLE! How Terrible should I say?
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 31, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 569843.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works great but difficult to manage simple tasks
on July 8, 2024
Posted by: Unhappy
[This review was collected as part of a promotion.] This oven came with the house we purchased. It was new. WE find it VERY difficult to manage the oven settings. It is fine getting the correct temperature but turning the oven off is ridicules, There needs to be a simple way! There is nothing in the manual we have,
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, but...
on June 8, 2024
Posted by: Jan K
[This review was collected as part of a promotion.] Works well, looks good, but doesn't come with actual instructions on how to use the ovens. On screen instructions are insufficient
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Need a manual so I can operate properly.
on April 19, 2024
Posted by: Barb
[This review was collected as part of a promotion.] Beautiful, expensive oven. It should come with an instruction manual. Not even a manual available on line to print. I should not have to pay for online support. I had no idea how to turn it off the first time I used it. Really, set the timer for a minute and it shuts off?? I don't feel I am operating this oven to its full potential. Cooking methods so I can keep track of recipes on my oven?? I won't use that. I have enough technology to deal with. Please don't make things more difficult than they need to be.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon
on April 9, 2024
Posted by: Bad One
[This review was collected as part of a promotion.] First installed March 2023. It never worked. Service technician came several times before Whirlpool authorized replacement. Recently received replacement. Have yet to try it. Too scared. Expecting another defective product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com