Customer reviews from Samsung US
Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - Bespoke Clean Deep Charcoal
Average customer rating
4.8
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
30
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
0
96%of customers recommend this product.
(
27 out of
28)
Customer Reviews for Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - Bespoke Clean Deep Charcoal
Customer Rating
5
Great looks and delivers on performance.
on November 17, 2025
Posted by: Tin Can
[This review was collected as part of a promotion.] Replaced chimmy style range hood with Samsung's modern style. Worried about performance due to it's design but works just as well and with very low noise level.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good ventilation as expected.
on November 28, 2025
Posted by: Zahari
from Elk grove village, IL
[This review was collected as part of a promotion.] This unit does not have as good ventilation as I espected. Even on turbo mode(boost), you still need to open the windows to extract the smell. Pay more money and get something commercial.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy SEA Care, December 1, 2025
Hi Zahari,
We understand how you feel about your range hood. All we want is to assist you.
We shared the manual link below with steps to help with your concern. Please refer to page 31 under "The hood's wind strength is weak."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214151527727/O_01._DG68-01416C-04_IB_FULL_NK30CB600W12AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151455778) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand how you feel about your range hood. All we want is to assist you.
We shared the manual link below with steps to help with your concern. Please refer to page 31 under "The hood's wind strength is weak."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214151527727/O_01._DG68-01416C-04_IB_FULL_NK30CB600W12AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151455778) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Simple set up.
on November 29, 2025
Posted by: Mdfa
[This review was collected as part of a promotion.] Very beautiful product, easy to use. Great design.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 30, 2025
Posted by: Hilly
from Mount Holly, NC
[This review was collected as part of a promotion.] Couldn't be more perfect. The app settings that allow auto functions are everything. The noise level is minimal & ventilation is optimal! 2 light settings, chefs kiss!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US