Customer reviews from Samsung US
Samsung BESPOKE - 29 inches - Convertible - Wall Range Hood - White
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
39
4 Stars
12
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
32 out of
32)
Customer Reviews for Samsung BESPOKE - 29 inches - Convertible - Wall Range Hood - White
Customer Rating
5
Quiet
on May 15, 2025
Posted by: Cpas
from Canada
[This review was collected as part of a promotion.] Super quiet. Love that it connects to Alexa. Very modern looking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Additions
on May 29, 2025
Posted by: Shak
[This review was collected as part of a promotion.] Great Addition to my kitchen. I love the design and features of this new hood.
Written by a customer while visiting Samsung US
Customer Rating
5
Works very well
on May 31, 2025
Posted by: Alexandra
[This review was collected as part of a promotion.] Iconic,cute, modern. Llllslsls kskskskks iksksnsiks isksks how u feel.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the control panel !
on June 17, 2025
Posted by: Karen
from Bradenton, Florida
[This review was collected as part of a promotion.] This range hood is sleek and I love the hidden control panel. Would definitely purchase !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on June 29, 2025
Posted by: Joey
[This review was collected as part of a promotion.] Beautiful! The item was super spectacular. Would recommend it to anyone
Written by a customer while visiting Samsung US
Customer Rating
3
Hard to instal, sits too hight
on August 7, 2025
Posted by: Samsung User
from Olympia WA
[This review was collected as part of a promotion.] Not so easy to install, the hardware that comes with the hood is too long and flimsy it's a nightmare to use it. The hoot sits too hight it shows too much undercarriage. Good lighting.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Samsung Care, August 8, 2025
Greetings!
We understand how important it is for installation to be straightforward, and we can see how it would be frustrating when the included hardware doesn’t meet your expectations. We want to help however we can.
If the hood is mounted higher than desired and the undercarriage is visible, we recommend using the compatible Hood Extension Kit, model NK-AE7000W/AA*, which may help achieve a better fit and finish.
We’d also love the opportunity to speak with you directly to better understand your installation experience and explore any available options with the hardware provided.
You’re welcome to reach out to us through any of the following support channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150298906 to help our team pull up your information.
Leo
We understand how important it is for installation to be straightforward, and we can see how it would be frustrating when the included hardware doesn’t meet your expectations. We want to help however we can.
If the hood is mounted higher than desired and the undercarriage is visible, we recommend using the compatible Hood Extension Kit, model NK-AE7000W/AA*, which may help achieve a better fit and finish.
We’d also love the opportunity to speak with you directly to better understand your installation experience and explore any available options with the hardware provided.
You’re welcome to reach out to us through any of the following support channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1150298906 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect, other than color temperature of the light
on August 9, 2025
Posted by: DougW624
This thing looks great, plays nice with my other Samsung Bespoke appliances, is quiet and powerful, and works flawlessly. However, the bright white (blue) light is not attractive. My previous hood's light was always on as my nightlight, but this color temperature is too harsh on the eyes. Perhaps they should give their customers some sort of plastic film to soften the light.
Written by a customer while visiting Samsung US
Customer Rating
4
Very neat and clean layout with illuminated knobs
on August 18, 2025
Posted by: Sailendra
from New Jersey
[This review was collected as part of a promotion.] Very neat and clean layout with illuminated knobs.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US