Customer reviews from Samsung US
Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - White
Average customer rating
4.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
31
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - White
Customer Rating
4
Good Hood
on November 10, 2025
Posted by: teknut
from Round Hill, VA
[This review was collected as part of a promotion.] The Besboke smart range hood is very modern and minimal design piece of kitchen equipment. It is powerful and easy on the eyes for every day usage. The only drawbacks are hard-to-see front panel LEDs (when powered off) and that you must "power on" the hood before you can select any fan speed!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on November 15, 2025
Posted by: Applepie
from WA
[This review was collected as part of a promotion.] Performance is good so far and the noise level is low. I do a lot of stir and fry and just hope the heat can be more stronger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looks and delivers on performance.
on November 17, 2025
Posted by: Tin Can
[This review was collected as part of a promotion.] Replaced chimmy style range hood with Samsung's modern style. Worried about performance due to it's design but works just as well and with very low noise level.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good ventilation as expected.
on November 28, 2025
Posted by: Zahari
from Elk grove village, IL
[This review was collected as part of a promotion.] This unit does not have as good ventilation as I espected. Even on turbo mode(boost), you still need to open the windows to extract the smell. Pay more money and get something commercial.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy SEA Care, December 1, 2025
Hi Zahari,
We understand how you feel about your range hood. All we want is to assist you.
We shared the manual link below with steps to help with your concern. Please refer to page 31 under "The hood's wind strength is weak."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214151527727/O_01._DG68-01416C-04_IB_FULL_NK30CB600W12AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151455778) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand how you feel about your range hood. All we want is to assist you.
We shared the manual link below with steps to help with your concern. Please refer to page 31 under "The hood's wind strength is weak."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214151527727/O_01._DG68-01416C-04_IB_FULL_NK30CB600W12AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151455778) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Simple set up.
on November 29, 2025
Posted by: Mdfa
[This review was collected as part of a promotion.] Very beautiful product, easy to use. Great design.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 30, 2025
Posted by: Hilly
from Mount Holly, NC
[This review was collected as part of a promotion.] Couldn't be more perfect. The app settings that allow auto functions are everything. The noise level is minimal & ventilation is optimal! 2 light settings, chefs kiss!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US