Customer reviews from hp.com
HP - ZBook Firefly 16 G9 16" Laptop - Intel Core i7 with 16GB Memory - 512 GB SSD - Silver
Average customer rating
4.3 out of 5
4.3
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
17
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
2
78%of customers recommend this product. 
(
7 out of 9
)
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Customer Reviews for HP - ZBook Firefly 16 G9 16" Laptop - Intel Core i7 with 16GB Memory - 512 GB SSD - Silver
Customer Rating
4 out of 5
4
Nice trim little workhorse
on December 15, 2022
Posted by: Topper56
from New Hampshire
Verified Purchase:Yes
This is a nice little compact laptop with great resolution on the display. It is fast and will definitely serve my purposes of running a home business and dealing with personal data. It could use more/better ports for access by external peripherals but that can be taken care of with a port extender. Overall, sleek and trim. Only problem was finding the power button hidden in the top row of keys. Didn't expect that.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Excellent laptop
on December 16, 2022
Posted by: DeVoiD AnGeL
from Fl
Verified Purchase:Yes
A really good laptop, especially those that need multiple windows, full size num-pad. It was supposed to come with Windows 11, but be able to downgrade to Windows 10, however this came with Windows 10, and was not easy to get the HP software to upgrade to Windows 11, I ended up going to Microsoft and downloading Windows 11 and installing it. Something most users may not know how to do (im a net admin). I have not had the "loud fan" thing, so cant speak to that
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
No sound driver updates for Win11
on January 6, 2023
Posted by: Undertaker47
Verified Purchase:Yes
There are no Windows 11 sound driver updates for this laptop. I have a laptop with no sound and apparently no way to get sound.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
SIM Card slot is there but door is a fake
on January 19, 2023
Posted by: Rick1706
Verified Purchase:Yes
Kind of disappointed that it does not come with a SIM Card slot as the pictures clearly illustrated its there but the door wont open its a fixed part of the laptop. I looked at the description and of course its not listed, but leaving this particular tiny door on the side of the PC is really a crappy thing to do. PC works well but the SIM card was one of the main reasons I chose this particular unit.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
DO NOT OPEN TILL CHRISTMAS
on December 14, 2022
Posted by: Spoiler Alert
from Arizona, USA
Verified Purchase:Yes
I got the HP ZBook FireFly 16 G9-Wolf Pro as a surprise Christmas gift for my wife so she could have a laptop for herself and would stop using mine. So it is currently in a wrapped box under the tree! But your HP survey emails have spoiled the surprise. Now my wife knows what she's getting! THANK YOU FOR RUINING CHRISTMAS!!!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop!!
on September 25, 2022
Posted by: Elizabeth AC
from Phoenix
Verified Purchase:Yes
Love this laptop!! HP makes a great computer and always reliable.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome new work laptop!
on December 14, 2022
Posted by: RobRMS
from Selinsgrove, PA
Verified Purchase:Yes
I love it, easily the best laptop I've ever owned.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good
on January 22, 2023
Posted by: Ram S
from Texas
Verified Purchase:Yes
I bought this laptop few weeks back and so far so good
I would recommend this to a friend!
Value
4 out of 5
4
Quality
4 out of 5
4
Written by a customer while visiting hp.com
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