Customer reviews from Charbroil
Charbroil - 30" Digital Electric Smoker Cover - Black
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
36
4 Stars
10
3 Stars
1
2 Stars
3
1 Star
2
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for Charbroil - 30" Digital Electric Smoker Cover - Black
Posted by: steve942
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
I bought this smoker begining of October 2016. First time I used it it worked great!! Second time, not so much. It wouldn't recognize the temp probe. I figured the probe was bad. Ordered a new probe. Went to use it today, same problem. Must be the circuit board.
Response from CharbroilBy Devon P, SME, December 30, 2016
We're sorry to hear of the issues encountered. We value you as a Char-Broil customer and want you to enjoy using your smoker. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil
Posted by: SimonM
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Love the concept, design and effectiveness, but have experienced a couple of issues.
First the good: Maintains temperature well, good even smoke production (nice that you don't have to pre-soak the chips), easy to clean.
First the good: Maintains temperature well, good even smoke production (nice that you don't have to pre-soak the chips), easy to clean.
Now the not-so good: If your wi-fi connection gets broken, the cycle is interrupted and you have to start over again with the pre-heat cycle for chip burning. Tons of requests in the blogs for over a year for a firmware/software update to allow skipping this (so you don't end up with another hour+ of high heat cooking your meat), but no sign of a solution from Char-Broil.
I also used the pre-set (if no wi-fi) for fish (number 3) to avoid this issue. It's supposed to cook at 225 degrees until the probe temp reaches 150. It seemed like a long time so I checked the fish temp with a manual thermometer and it was 190. Dried it out so it was inedible (2.5 pounds of wild salmon).
So as much as I want to love this, I wish I didn't have the digital version because quite honestly, it's not ready for digital prime-time.
No, I would not recommend this to a friend.
Response from CharbroilBy Devon P, SME, February 8, 2017
We're sorry to hear of the issues encountered. We value you as a Char-Broil customer and want you to enjoy using your smoker. If you are to lose internet connection while cooking the Digital Electric Smoker with SmartChef is designed to continue cooking the food until the cook is complete. Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil
Posted by: David w
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
No complaints. I've been smoking butts and ribs and they're great. Gonna get a slicer next week and smoke some deer jerky.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: BLCJR
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
This cover is well made and has protected my smoker from rain wind and snow. I would recommend it for anyone that has to leave their smoker outside.
I would recommend this to a friend!
Response from CharbroilBy SME, November 17, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Well made, heavy duty
on May 23, 2017
Posted by: Foghorn
I was unable to find a cover for my 33 inch gas smoker. Works well, but leaves controls out in the weather. Not concerned because they are stainless steel.
I would recommend this to a friend!
Response from CharbroilBy SME, February 1, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: Skipper70
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Fits like a glove and is easy to remove. Perfect cover!
I would recommend this to a friend!
Response from CharbroilBy SME, January 29, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: jeflin
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
This is a must have for the smoker when not in use. We have our smoker on a roll-around cart, but it still needs protection even when stored out of the direct elements. It fits great and the quality of the fabric is superior.
I would recommend this to a friend!
Response from CharbroilBy SME, January 26, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Posted by: bullyLT
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
Been using a plastic bag to cover my smoker until it could find a proper cover. Duh, finally went to Char-Broil and found the right cover. I love my smoker and want to protect it from the elements and this cover is PERFECT. Not to mentions sturdy and reasonably priced. Thanks Char-Broil.
I would recommend this to a friend!
Response from CharbroilBy SME, January 29, 2024
Thank you for your review.
Written by a customer while visiting Charbroil