Customer reviews from Charbroil
Charbroil - Edge Electric Grill - Silver & Black
Average customer rating
4.2
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
78
4 Stars
21
3 Stars
8
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
90 out of
106)
Customer Reviews for Charbroil - Edge Electric Grill - Silver & Black
Customer Rating
1
Dead on arrival
on May 6, 2026
Posted by: Mehrzad H
After spending few hours of assembly, plugged in the grill and tried to heat it up. Er3 was displayed. Followed trouble-shooting instructions for the error number and tried again. Same error appeared. Repeated 3 more times per instructions, just to get the same error.
Response from CharbroilBy Care, May 7, 2026
Thank you for your feedback. We understand your frustration with encountering the error immediately after assembly and repeated troubleshooting attempts. We appreciate you taking the time to follow the recommended steps and share your experience. For further troubleshooting and support, please contact Charbroil CARE at 1-866-239-6777.
Written by a customer while visiting Charbroil
Customer Rating
1
First time I plug it and Er1 Code
on May 12, 2026
Posted by: Ramon A
Love the design but i cannot use it. I need help getting a new temperature probe
Written by a customer while visiting Charbroil
Customer Rating
5
electric barbeque
on May 13, 2026
Posted by: Jan A
easy to assemble Like the nice large cooking surface
Written by a customer while visiting Charbroil