Customer reviews from Char-Broil, LLC
Charbroil - Edge Electric Grill - Silver & Black
Average customer rating
4.4
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
73
4 Stars
21
3 Stars
7
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
89 out of
101)
Customer Reviews for Charbroil - Edge Electric Grill - Silver & Black
Customer Rating
1
Char Broil Edge after 1 Year
on September 14, 2024
Posted by: Mark LBK
from Longboat Key, FL
Gender:Male
Length of ownership:6 months
So we bought the Char Broil Edge based on reviews and the size compared to other electric grills. At first we thought that maybe it was us and just had to get use to the grill. Then after more than a few times (we used our gas grill constantly) we realized that this grill did not work for meats that were marinated. It was a mess as the marinate would just go in the goves of the grill and cook onto the metal. The cooking of a steak was not much better as it was like cooking in a pan on the stove. We tried numerous solutions and cleanings and still the same end product. If this is what you want with a grill then this is your grill, in fact I will sell your mine.I have now ordered a Nepoleon Rogue grill and going back to gas. My loss of $$$ as this experiment didn't work.
No, I would not recommend this to a friend.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
TRIPS GFI AFTER ONE YEAR OF USE
on January 10, 2025
Posted by: Anonymous
from Georgia
Gender:Male
Length of ownership:6 months
I purchased one year ago. Worked great, now cannot set temp, it keeps tripping the 20AMP GFI. Had electrician checked all good 20AMP circuit and GFI. THE TEMP SETTING CONTROL WENT DEFECTIVE AFTER 1 YEAR. Will throw in trash, and get propane grill. Very disappointed in purchase
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Alex, Customer Care, January 24, 2025
Hey, that is very unfortunate, and I understand your frustration. If there is anything Char-Broil can do to assist you moving forward feel free to reach out to us here at Char-Broil customer care 1-866-239-6777, we are open Mon-Sat: 9AM - 7PM EST
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Loses temp while cooking
on January 24, 2025
Posted by: John D CA
from Danville, CA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
We have had this for a few years. Whenever I grill anything it gets up to temp fine, but after cooking about 7 minutes I have to check the tem and it almost always has dropped about 40 degrees or more, throwing off the cooking time and making grilling a chore.
No, I would not recommend this to a friend.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Well made and great grill!
on April 18, 2025
Posted by: J S
Excited to use the grill! It is really well made.... I have had several Char-Broild grills and always had great success. I expect the same from my Edge!
Written by a customer while visiting Char-Broil, LLC