Customer reviews from Char-Broil, LLC
Charbroil - Edge Electric Grill - Silver & Black
Average customer rating
4.4
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
73
4 Stars
21
3 Stars
7
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
89 out of
101)
Customer Reviews for Charbroil - Edge Electric Grill - Silver & Black
Customer Rating
5
Absolutely love this grill
on April 9, 2022
Posted by: NathanR
from Austin TX
Gender:Male
[This review was collected as part of a promotion.] What a great grill. Finally an electric grill that looks and works like a propane grill. It is also a great size. You can easily feed a large family with this thing. One of my favorite things about it is that it holds a constant heat and it doesn’t have that propane taste. I am absolutely loving this grill and I would highly recommend it to anyone.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 27, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Perfect for summer gatherings!
on April 11, 2022
Posted by: Tessqow
[This review was collected as part of a promotion.] I have never used an outdoor electric grill before, so I was very excited to test out this Edge Electric Grill! It took my partner and I about an hour to get it all set up and figured out. Once that was done, it is straightforward to use.
This is one mighty machine! It has a modern look, and it is large enough for a family meal without taking up substantial room. I love the ease of use and how it doesn’t require propane or messy charcoal. It preheats super fast, and the food is cooked evenly. I’ve found myself wanting to grill more often since getting this fantastic grill! We’ve grilled everything from kebabs to steaks to corn on the cob. My favorite feature is the Autoclean mode that burns off all leftover food residue! I would gladly recommend!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
This Electric Grill has a real Edge.
on April 8, 2022
Posted by: behng
from New York, NY
[This review was collected as part of a promotion.] From the moment I opened the box for this grill I fell in love. It is a good looking grill. It heats up really quickly and the heat is well proportioned all over the grills surface. I wish I had more area to cook. This is a really great addition to my grilling family.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 27, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
One year later
on May 28, 2023
Posted by: Basv
from Vero beach FL
Gender:Female
Length of ownership:3 months
I had this grille for approximately one year and it stopped working. If you plugged it in it tripped circuit breaker. Would not turn on. Ended up trashing it
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Disappointment from the start
on April 12, 2023
Posted by: Anonymous
from Michigan
Level of expertise:Intermediate
Length of ownership:1 week
We bought this grill last month and were so excited for it. From the second we unboxed it we had issues. The parts don’t match the parts in the manual so we were confused and had to order new parts only to find out the original parts worked fine. Once we put it together we immediately got an “Er1” code and took it apart to see how to fix it. When that didn’t work we called to get a replacement temperature probe. When we received that the screws were too big to fit in the holes in the probe so we had to order a new one again. Same thing happened with this new probe, the Er1 code. I’m not sure if we received a faulty grill or if it’s just a mediocre grill.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, April 20, 2023
We're sorry to hear of the encountered with your new grill. We value you as a Char-Broil customer and want you to enjoy using your grill. Whenever an issue is encountered please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: DOCR
from New River Valley, VA
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Nice product that is almost perfect. Works very well. The only downside was that despite robust packaging one of the side panels was bent slightly. I was able to take this to my shop and straighten it so it could be assembled. For someone else without the tools and skills to repair this it would have been unable to get the screws to align with the mounting holes.Cooks really well and is a nice transition from gas to electric. Fix the packaging to protect the product in transit and it can be a 5 star product.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 25, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: CharBroil regular user
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Reference the Edge Grill which I just bought.
The grease trap collection pan is difficult to reach making spills possible when trying to remove. Insertion and removal of the grease trap pan should be made more user friendly.
Other than that I’m happy. Thank you.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 25, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
on July 3, 2023
Posted by: Moochiebabe
from Enid,OK
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Love our new Edge Electric Grill. I am still learning the intricacies of its operation, but so far, everything from burgers to steaks have been wonderful. I especially like the ease of temp control and it seems to be consistent in keeping the temp. REALLY love the clean up feature! Great product. We love it!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC