Customer reviews from hp.com
HP - LaserJet Pro 3001dw Wireless Black-and- Laser Printer - White
Average customer rating
4.2
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
36
4 Stars
5
3 Stars
6
2 Stars
4
1 Star
4
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for HP - LaserJet Pro 3001dw Wireless Black-and- Laser Printer - White
Posted by: Anonymous
from Sacramento, California
Verified Purchase:Yes
Extremely easy to set up
Written by a customer while visiting hp.com
Posted by: Business user 1
from MT
Verified Purchase:Yes
Nice print, but keeps having a top tray issue. Must open it each time i want to print if I haven't printed consistently.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, October 26, 2022
Hi there.
Thanks for the review and feedback. I’m glad you like your printer, but I’m sorry the top tray has caused you trouble. I want to help you remedy this problem, so I’ll suggest a resource that I hope will guide you to that end.
I can’t tell from your review what’s causing the need to open the top tray every time you want to print if you’ve not printed consistently. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Thanks for the review and feedback. I’m glad you like your printer, but I’m sorry the top tray has caused you trouble. I want to help you remedy this problem, so I’ll suggest a resource that I hope will guide you to that end.
I can’t tell from your review what’s causing the need to open the top tray every time you want to print if you’ve not printed consistently. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: U.S.A. Family Management
from Jersey City New Jersey 07305
Verified Purchase:Yes
Fast, Efficient, gets the job done
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
I was excited to get my new printer connected & it paid off!
on June 3, 2025
Posted by: CherylP59
from Florida
Verified Purchase:Yes
Very smooth & clean compared to my last older HP
Written by a customer while visiting hp.com
Posted by: LLA6
Verified Purchase:Yes
I returned it.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (34) ratings-only reviews
Overall Customer Rating
4.5