Customer reviews from frigidaire.ca
Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.3
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Frigidaire - Professional Built-In Convection Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
1
Extremely Dissatisfied!
on June 2, 2024
Posted by: Katherine90
I bought this two years ago and I also had problems with the wheels sparking under the plate, causing it to shut down. How do we replace the wheels?
Also, now it has decided to start randomly shutting all the way off, screen and everything. Completely resets.
AND, when the timer goes it appears to keep running inside. Why? Is this safe? It makes me nervous to open it when I can hear it is still running something inside.
Also, now it has decided to start randomly shutting all the way off, screen and everything. Completely resets.
AND, when the timer goes it appears to keep running inside. Why? Is this safe? It makes me nervous to open it when I can hear it is still running something inside.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 3, 2024
We greatly appreciate you taking the time to provide us with feedback. In order to assist in implementing future design enhancements to our product lines, our staff will assess your evaluation. We can create more items with a greater understanding of what you need when we know what matters most to our family. Even though we couldn't find any correspondence from you regarding your concerns, we still want to make sure you're getting the help you need and that your appliance is working as it should. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Warm regards
-Christian
Warm regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very Good Microwave
on August 5, 2023
Posted by: hb2023
Has many great options. Display is well played out. A good buy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Like the 2 in 1 feature of microwave and oven
on September 13, 2023
Posted by: MonJam
We installed our new micro/oven just about 2 weeks ago now. The microwave portion of the unit works very well and is reasonably easy to figure out. I use the fast keys alot. I do find that using a lower power setting than 100% is not the most intuititve to program in. I still need to refer to the manual for this. The oven portion works well too but it is even more confusing how to use it. The instructions are not easy to figure out and I have a university education. I would have loved some 'how to videos' and calling customer support was not helpful for this request. If you are patient on learning how to use the appliance you will like its small size (for an oven) and convenience of having the micro built in. You could easily get away with this unit as your main oven if you had a small household.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on November 10, 2023
Posted by: Kanb
I bought this over a month ago and we love it. It has great options and works well. Heats up quickly!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Could not ask for more
on December 25, 2023
Posted by: Aljkur
Great microwave. Does everything I ask for and more. Looks great to..
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Impractical door design
on January 3, 2024
Posted by: Debillie
I love everything about this unit, but the bottom hinge door is horrid. We installed the unit above the wall oven and dropped everything as low as possible because I am only 5'3"
I can barely reach in to pull food out, and have to use a cloth and tongs to wipe the inside of the microwave. Even standing on a stool, I cant reach the back because the door is in the way. A side opening door would be a much better design.
I can barely reach in to pull food out, and have to use a cloth and tongs to wipe the inside of the microwave. Even standing on a stool, I cant reach the back because the door is in the way. A side opening door would be a much better design.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 8, 2024
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in the hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us by calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent dual feature unit
on April 26, 2024
Posted by: Rmadge
Did kitchen Reno , bought this unit and love the microwave/convection options, especially for large family dinners.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good
on August 17, 2024
Posted by: Sacha
I’ve had the microwave for three weeks now and am still getting familiar with its features. So far, it’s been good, but I’ve noticed it tends to get dirtier than traditional models. If you have kids, be especially cautious with the pull-down door; it doesn’t lock, so anyone can open it during operation. On the bright side, it does stop heating immediately if the door is opened.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca