Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
739
4 Stars
176
3 Stars
42
2 Stars
11
1 Star
14
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
The best
on December 27, 2024
Posted by: Nick K
Can cook everything on it and all the mess stays outside
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Unstable but affordable
on December 27, 2024
Posted by: William H
Legs are very unstable due to pin and key system. Got grill on clearance so it was affordable. Grill works great.
Response from blackstoneproducts.comBy Customer Support, February 27, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
How long is the warranty
on December 26, 2024
Posted by: Michael R
I would think that before you try and sell me an additional warranty, the registration page would state the BENEFITS of REGISTERING for the original warranty.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing
on December 26, 2024
Posted by: Benito G
We absolutely love it! And it was easy to put together
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on December 25, 2024
Posted by: Mark H
Cooked burgers, bacon and eggs all at once! Yummy 😋
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Haven’t used yet
on December 25, 2024
Posted by: James W
Packaged well and easy to assemble. Cant wait to try it for the first time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Scratched grittle
on December 25, 2024
Posted by: Debra V
After putting the brittle together the brittle plate is scratched in two different places
Response from blackstoneproducts.comBy Customer Support, February 14, 2025
Thank you for the review. We are sorry about that scratch. All of our griddle tops are rolled from raw sheets of steel and folded into the griddle top you have now. Because of this, there are slight differences in each griddle top. Scratches, bumps, and other imperfections in your griddle top are normal and will not affect the functionality of your griddle.
As you season your griddle top, the seasoning will fill in those imperfections to create a smooth, unblemished griddle surface. With consistent seasoning, you won’t be able to tell that there ever was a blemish on the griddle.
As you season your griddle top, the seasoning will fill in those imperfections to create a smooth, unblemished griddle surface. With consistent seasoning, you won’t be able to tell that there ever was a blemish on the griddle.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
It works
on December 24, 2024
Posted by: Jason B
Being forced to make a review before being able to complete warranty info is dumb
Written by a customer while visiting blackstoneproducts.com