Customer reviews from blackstoneproducts.com
Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
737
4 Stars
173
3 Stars
42
2 Stars
11
1 Star
14
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Blackstone - Original 36-in. Outdoor Omnivore Griddle with Hood and Folding Shelves - Black
Customer Rating
5
1st Blackstone
on December 31, 2024
Posted by: Matt J
Assembled with ease!
Response from blackstoneproducts.comBy Customer Support, February 24, 2025
Thank you for the review! We hope that you'll be able to have some tasty meals with your unit. We're happy to hear that the assembly process was easy! Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Warranty
on December 31, 2024
Posted by: Pedro H
The box says 1 year warranty. Am I purchasing an additional warranty?
Response from blackstoneproducts.comBy Customer Support, January 8, 2025
Thank you for leaving a review! We apologize for any confusion on our warranty.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Sweet Griddle
on December 31, 2024
Posted by: Ben L
Been using my mother-in-laws blackstone a few times and really wanted my own so now I got it! Made burgers yesterday and pancakes & sausage this morning and it was delicious!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to assemble
on December 30, 2024
Posted by: Renee R
Just assembled yesterday, haven’t used it yet, but only took my husband and I about 20 minutes to assemble.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Assembly
on December 29, 2024
Posted by: Troy D
Leg assembly needs lock to assemble lower tray and holes to attach tray are difficult to line up without assistance
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 22, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on December 29, 2024
Posted by: Ryan F
Makes a great gift and perfect for anyone. Prices are a little high
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing birthday present
on December 28, 2024
Posted by: Allyn M
Need to try but liked how easy it was to put together
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New user
on December 28, 2024
Posted by: Robert C
Very nice directions were good for put together. Excited to use
Written by a customer while visiting blackstoneproducts.com